Scope
Description
The provision of cleaning and housekeeping services to two community rehabilitation bedded units based in Yate (Skylark) and Thornbury (Henderson).
Skylark has 30 single bedrooms each with ensuite and showers, 2 large lounge areas for patients and approx 12 other rooms, being used by staff for storage, staff rooms and toilets. By the end of May 2025, all the carpet flooring in the 30 ensuite bedrooms will have replaced with vinyl, the remainder of the flooring throughout the unit is carpet, apart from toilets and bathroom.
Henderson has 19 single bedrooms with ensuite and showers, 2 assisted bathrooms (although will be changing to storage areas in the coming months) a dining room, lounge area and approx 10 other rooms being used by staff for storage, staff rooms and toilets. The carpet flooring within the 19 bedrooms is due to be replaced with vinyl between the end of May 2025 and mid-August 2025.
The provision of cleaning and housekeeping service requirements are as follows:
· To provide a fully compliant and competent cleaning and housekeeping service to both Henderson and Skylark rehabilitation units.
· Ensure the teams are fully staffed 365 days a year.
· Providing appropriate cover for holidays.
· Provide appropriate cover within 2 hours of staff calling in sick or other reasons of non-attendance.
· Ensure contract has suitable supervision and management time to conduct audits and attend contract meetings.
· Provide a deep cleaning service within 4 hours of being informed. All cleans to conform to NHS Cleaning Standards 2025. · Provision of cleaning consumables as detailed in the Exclusion and Provider Responsibilities
Further detail can be found in the service specification documents included.
Total value (estimated)
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2025 to 30 June 2027
- Possible extension to 30 June 2029
- 4 years
Description of possible extension:
2 year extension option allowable within contract.
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
- 98341110 - Housekeeping services
Contract locations
- UKK - South West (England)
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
9 May 2025, 11:59pm
Tender submission deadline
16 May 2025, 11:59pm
Submission address and any special instructions
Please email the following submission documents to sirona.finance@nhs.net :
Procurement Specific Questionnaire
Procurement Accessibility Statement (Appendix D)
Commercial and Quality Response (Appendix B)
Any other documents you feel relevant (e.g. proposed roster structures/ cleaning schedules)
Tenders may be submitted electronically
No
Languages that may be used for submission
English
Award decision date (estimated)
30 June 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Finance | Cost | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
Service Specification 09.04.2025 V7.doc
Service specification for cleaning and housekeeping provision at Skylark and Henderson community rehabilitation bedded units.
Appendix D Procurement Accessibility Statement.docx
Procurement Accessibility Statement - to be submitted by supplier.
SIRONA HOUSEKEEPER HENDERSON (Appendix A) v2.doc
Current provider schedule of housekeeping provision at Henderson.
Sirona SKYLARK HOUSEKEEP SCHEDULE Appendix (A,1) v2.doc
Current provider schedule of housekeeping provision at Skylark.
Appendix B - Commercial and Quality Response Document.docx
Document submission to outline your service provision. You may be invited for a site visit and interview to discuss your answers further for scoring.
PA23_Procurement_Specific_Questionnaire_V2.0.docx
The Procurement Specific Questionnaire (PSQ) is required as part of your tender submission.
Note, the questionnaire starts on page 23 of the attached document. Prior pages are for guidance and term definitions only.
Contracting authority
SIRONA CARE & HEALTH C.I.C.
- Companies House: 07585003
- Public Procurement Organisation Number: PHLX-5422-PLDW
Second Floor, Council Offices Badminton Road
Bristol
BS37 5AF
United Kingdom
Email: sirona.finance@nhs.net
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government