Accessibility statement for Find a Tender

This accessibility statement applies to Find a Tender (on the find-tender.service.gov.uk domain). Registration, sign-in and account management is on Supplier Registration (on the supplierregistration.cabinetoffice.gov.uk domain), which has its own accessibility statement.

This website is run by the Crown Commercial Service (part of the Cabinet Office). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some of our online forms are difficult to navigate using just a keyboard or using a screen reader
  • some pages have poor colour contrast
  • some pages and dialogue modals do not use the correct focus order
  • some heading elements are not consistent
  • you cannot control when some pages and modals are read by screen readers
  • some images do not have good alternative text
  • some buttons and links are not correctly identified
  • you cannot see all text in some menus when highly magnified
  • some elements overlap when viewed with additional text spacing
  • you may need to scroll horizontally when pages are highly magnified on small screens

Feedback and contact information

If you cannot access information on this website, email info@crowncommercial.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact info@crowncommercial.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Crown Commercial Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We plan to fix these issues by the end of March 2021.

Forms

Some date input fields in search filters and notice creation do not convey their purpose or required format to screen readers. This fails WCAG 2.1 success criteria 1.3.1 (info and relationships) and 3.3.2 (labels or instructions).

It is not possible to select dates from the date picker using only the keyboard, although dates can still be typed in. This fails WCAG 2.1 success criterion 2.1.1 (keyboard).

It is not possible to exit checkbox groups using keyboard navigation once a selection has been made, so users must navigate all items in the list. This fails WCAG 2.1 success criterion 2.1.1 (keyboard).

Select menus do not correctly convey their expanded state to screen readers, so the user may not be aware there are options available in the list. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Updated search results are not announced when using the enter key to do this. This fails WCAG 2.1 success criterion 3.2.2 (on input).

Colour contrast

Some links, text and focus indicators do not meet the required colour contrast ratio. This fails WCAG 2.1 success criteria 1.4.3 (contrast (minimum)) and 1.4.11 (non-text contrast).

Focus order

Elements are not in left-to-right focus order in some dialogue modals. This fails WCAG 2.1 success criterion 2.4.3 (focus order).

In the buyer’s dashboard, the selected tab's name is not in the focus order. This fails WCAG 2.1 success criterion 2.4.3 (focus order).

Headings

Heading tags are used out of order in some cases, so the page hierarchy is not maintained. This fails WCAG 2.1 success criteria 1.3.1 (info and relationships) and 2.4.6 (headings and labels).

Announcing content

When a new page loads, all content is read by screen readers with no intervention from the user instead of focus being in the address bar. This fails WCAG 2.1 success criterion 2.4.2 (page titled).

Alternative text

Some images in the header and footer do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Button and link roles

Email address links are missing context information to describe them as email rather than general links. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value).

Magnification and spacing

Text in select menus can be truncated when the screen is magnified so some content cannot be viewed. This fails WCAG 2.1 success criterion 1.4.4 (resize text).

Download links in the notice view overlap with the page footer when viewed with additional spacing. This fails WCAG 2.1 success criterion 1.4.12 (text spacing).

Text does not reflow sufficiently when pages are highly magnified on small screens, meaning users may need to scroll horizontally. This fails WCAG 2.1 success criterion 1.4.10 (reflow).

Preparation of this accessibility statement

This statement was prepared on 31 December 2020.

This website was last tested on 1 September 2020. The test was carried out by Cognizant.