Scope
Reference
L and Q-01869/2025
Description
An output specification for scheduled cleaning of all areas deemed within the scope of communal areas, inside and in some limited circumstances, outside LandQ residential buildings. This will include:
• Hallways/ Corridors/ Walkways
• All flooring (hard and soft)
• Landings and communal balconies
• Stairwells (including underneath stairwells, stair risers and nosings, where applicable).
• Lifts- flooring and fixtures and fittings
• Entrances, exits, doors, door mats, door glass and door furniture
• Atriums
• Communal walls, woodwork, ceilings, light fittings, electrical sockets, skirting boards, ledges, switches etc.
• Communal Post Rooms
• Bin/Refuge Stores
• Bike Stores
• Pram sheds
• Mezzanine areas
• Any other communally accessed areas within buildings on the estates which are likely to be used by residents.
In addition to the scheduled cleaning, there are several additional items that may be requested by L and Q at varying times throughout the year. This includes:
• Graffiti Removal
• Carpet shampooing (wet and dry extraction)
• Deep cleaning of hard flooring, including concrete
• External litter picking.
These Communal Cleaning Services are required solely for the 37 x blocks within Tower Hamlets, comprised of 5 x Estates.
The approx annual value for the required service is approx £320,000 (excluding VAT) and £383,000 (incl VAT) which comprises the specified Communal Cleaning Services, plus 2 x internal/external bin jet wash deep cleans, carried out 6 monthly
Total value (estimated)
- £320,000 excluding VAT
- £383,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 March 2026 to 29 March 2031
- 5 years
Main procurement category
Services
CPV classifications
- 90000000 - Sewage, refuse, cleaning and environmental services
Contract locations
- UKI4 - Inner London - East
Submission
Enquiry deadline
18 August 2025, 5:00pm
Tender submission deadline
1 September 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
5 January 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Price | Price | 30% |
Other information
Payment terms
As per ITT and Contract
Description of risks to contract performance
3 x KPIs to be met against strict criteria
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
Tower Hamlets - Com Clean Open Proc - ITT - Aug 25.docx
ITT
Annex 2 Pricing Schedule - Tower Hamlets.xlsx
Pricing Schedule
Annex 15 ITT Data - Tower Hamlets.xlsx
Data
Contracting authority
LONDON and QUADRANT HOUSING TRUST
- Companies House: IP030441
29-35 West Ham Lane
London
E15 4PN
United Kingdom
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - sub-central government