Scope
Reference
NCCT43265
Description
Norfolk County Council wishes to award a contract to a provider to deliver support and enablement to lower needs people with learning difficulties and people with physical disabilities at a scheme in North Walsham, Norfolk. This scheme will be developed during the course of 2026 and is due to open in early 2027. It will accommodate and provide support for 9 adults across three bungalows, six apartments and a staff hub on the same site.
Total value (estimated)
- £9,600,000 excluding VAT
- £11,520,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2027 to 31 December 2031
- Possible extension to 31 December 2041
- 15 years
Description of possible extension:
The Council shall be entitled at its absolute discretion to extend the Contract Period for a further period or periods of up to a total of 10 years in periods of 2 years upon giving the Provider written notice of its intention no later than six (6) months prior to the end of the Initial Term or the previous extension period.
Please note - the dates are a very loose estimate. Actual date of commencement will depend on development.
Main procurement category
Services
CPV classifications
- 85312000 - Social work services without accommodation
Contract locations
- UKH16 - North and West Norfolk
Participation
Legal and financial capacity conditions of participation
The Council will be assessing the legal, financial and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, financial suitability, health and safety, modern slavery and references. These are all designated as pass/fail criteria.
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Tender submission deadline
2 March 2026, 11:00am
Submission address and any special instructions
This procurement will be managed electronically via
the Council`s e-procurement system. To participate
in this procurement and gain access to documents
when they are available, applicants must first be
registered on the system at https://intendhost.co.uk/norfolkcc (https://intendhost.co.uk/norfolkcc). Full instructions for
registration and use of the system can be found at
https://intendhost.co.uk/norfolkcc/aspx/BuyerProfiles
(https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles).
Once registered you will be able to see the
procurement project under the `tenders` section
and `express an interest` in this tender. If you
encounter any difficulties whilst using the system
you can contact the In-tend support team by
phoning +44 8442728810 or emailing support@in-tend.co.uk.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
11 May 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Staffing and Mobilisation | Quality | 30% |
| Understanding the Service | Quality | 25% |
| Innovation and engagement | Quality | 25% |
| Price | Price | 20% |
Other information
Description of risks to contract performance
Please note Norfolk County Council has joined the government's Devolution Priority Programme. This process has the potential to lead to the establishment of a county combined authority
for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk.
One of these changes could happen without the other.
The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Documents
Associated tender documents
1. NCCT43265-Invitation to Tender 29.1.26.docx
2. Contract (ADASS East) 2023 (v5.8) NCCT43265 29.1.26.docx
3. Schedules ADASS East vNorfolk Jan 2026.docx
4. GLH and Support Provider SLA Final Norfolk CC.docx
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government