Scope
Description
Taunton Town Council invites suitably qualified and experienced suppliers capable of providing strategic guidance, technical support, and managed services to submit tenders for the provision of a comprehensive IT Managed Service to ensure reliable, secure, and efficient IT operations.
The Council currently operates within the Microsoft 365 ecosystem, with approximately 62 laptop users and 43 mobile users (20 of which are elected members). We are distributed across 2 sites, Deane House (TA1 1HE) and Trafalgar House (TA1 5LY).
The Council currently hosts no on-premises servers.
Total value (estimated)
- £300,000 excluding VAT
- £360,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- 4 years
Main procurement category
Services
CPV classifications
- 72600000 - Computer support and consultancy services
Contract locations
- UKK23 - Somerset
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
13 January 2026, 11:59pm
Tender submission deadline
20 January 2026, 12:00pm
Submission address and any special instructions
Submission address as stated in the ITT
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
31 January 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 November 2029
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 65% |
| Price | Price | 30% |
| Environmental | Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
ITT IT .doc
Annex 1.xlsx
Proposed Structure Charts Annex 2.pdf
Asset Management Spreadsheet - Annex 3.xlsx
Contracting authority
Taunton Town Council
- Public Procurement Organisation Number: PMDN-7336-NLLJ
Deane House
Taunton
TA1 9QQ
United Kingdom
Region: UKK23 - Somerset
Organisation type: Public authority - sub-central government