Section one: Contracting authority
one.1) Name and addresses
NHS Hertfordshire and West Essex Integrated Care Board
The Forum
Marlowes, Hemel Hempstead
HP1 1DN
Contact
Katie Ward
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Internet address(es)
Main address
https://www.hertsandwestessex.icb.nhs.uk/
Buyer's address
https://www.hertsandwestessex.icb.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS HWE Domiciliary Care AQP - ICB Wide
Reference number
HWE-DC-AQP-PSR-CP-2025
two.1.2) Main CPV code
- 85141210 - Home medical treatment services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Hertfordshire and West Essex ICB have opened the NHS HWE Domiciliary Care Any Qualified Provider (AQP) contract for applications through CarePulse: https://www.eprocurement.carepulse.co.uk. This procurement is run as a competitive process (with multi-provider award) under the Provider Selection Regime (PSR).
This contract covers the provision of domiciliary care for adults eligible for NHS Continuing Healthcare and is applicable to local Providers with a CQC-registered service location within 3 miles of NHS Hertfordshire and West Essex ICB. The contract will include both non-specialist and specialist domiciliary care services under defined Care Tiers.
Applications are open from 17 November 2025 and will close at 5:00 pm on 5 January 2026. Services will commence from 1 April 2026. Timelines are indicative and may be subject to change.
The Contract Term is 3 years from service commencement, and the Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85141200 - Services provided by nurses
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
Applications must be submitted through CarePulse eProcurement: https://eprocurement.carepulse.co.uk. Full details of the qualification criteria are provided in the procurement documents, available from the CarePulse eProcurement site. All providers that meet the eligibility and qualification criteria will be awarded a contract.
There is no limit to the number of Providers that can join the Contract. All awarded providers will be added to the AQP list which will be the primary route for the ICB to commission CHC home care packages. Please note that it is a zero-value contract, so there is no guaranteed volume of activity or payment to providers. There is no minimum number of packages that the Provider can expect to receive through the Contract.
The Contract will include both non-specialist and specialist domiciliary care services under defined Care Tiers. Providers will be able to select the Care Tiers and areas that they can deliver against. Providers are not required to deliver against all Care Tiers or in all areas.
Queries relating to the tender must be submitted through CarePulse eProcurement. The deadline for submitting queries is 5:00pm, 12 December 2025.
Evalucom are managing the procurement process on behalf of the NHS Hertfordshire and West Essex ICB Commissioning Authority.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Commissioner may opt to extend the Contract Term by up to 2 years, in accordance with Schedule 1C of the Contract Particulars.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
The eligibility and selection criteria are listed in the procurement documents, which are available for unrestricted and full direct access at
https://www.eprocurement.carepulse.co.uk
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-069820
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 January 2026
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 5 January 2026
four.2.7) Conditions for opening of tenders
Date
6 January 2026
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to the award.
six.4) Procedures for review
six.4.1) Review body
NHS Hertfordshire and West Essex Integrated Care Board
The Forum
Marlowes, Hemel Hempstead
HP1 1DN
Country
United Kingdom