Section one: Contracting authority
one.1) Name and addresses
Dacorum Borough Council
The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN
Hemel Hempstead
procurementaltair@altairltd.co.uk
Country
United Kingdom
NUTS code
UKH23 - Hertfordshire
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Dacorum Borough Council Responsive Repairs, Cyclical Maintenance and General Build Services
Reference number
CPU00545
two.1.2) Main CPV code
- 50000000 - Repair and maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with "Regulations", advertised on "Find a Tender", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further o
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £457,454,308.8
two.2) Description
two.2.2) Additional CPV code(s)
- 50000000 - Repair and maintenance services
- 45320000 - Insulation work
- 45421140 - Installation of metal joinery except doors and windows
- 45421130 - Installation of doors and windows
- 45421100 - Installation of doors and windows and related components
- 79512000 - Call centre
- 71318000 - Advisory and consultative engineering services
- 45421000 - Joinery work
- 45261410 - Roof insulation work
- 45210000 - Building construction work
- 45321000 - Thermal insulation work
- 45261900 - Roof repair and maintenance work
- 71322000 - Engineering design services for the construction of civil engineering works
- 71251000 - Architectural and building-surveying services
- 45220000 - Engineering works and construction works
- 45421132 - Installation of windows
- 71320000 - Engineering design services
- 71420000 - Landscape architectural services
- 34928200 - Fences
- 71220000 - Architectural design services
- 71250000 - Architectural, engineering and surveying services
- 71240000 - Architectural, engineering and planning services
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
This Council is seeking a single Service Provider to provide Responsive Repairs, Cyclical Maintenance, General Build Services and a Customer Services Centre as outlined below: General and specialist repairs Preventative maintenance Void services Capital / Planned works Fire Safety works minor works Groundworks Minor estate improvements Social Housing Development Fund Disabled Funding Grants (DFGs) separate to Disabled Adaptations Garage refurbishment Customer Services Centre (core and out of hours) The Council is undertaking a two-stage competitive tendering process using the Restricted Procedure to select its Preferred Potential Supplier. The procurement exercise will be conducted in accordance with "Regulations", advertised on "Find a Tender", Contracts Finder and Supply Hertfordshire. The duration of the Contract will be 5 years. Where appropriate, and subject to agreement, the Contract may be extended for a further 5 years to a maximum of 10 years with no further option to extend. The contract’s estimated value for the full term (5-year initial term + 5 year-extension) is between £395,454,308.80 to £457,454,308.80. Please be aware that the estimated values above are not guaranteed and may differ/change throughout the term of the contract. These figures are based on anticipated spend. However, the Council is expecting efficiencies throughout the whole term of the contract. All documents can be obtained through Supply Hertfordshire In-Tend - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
two.2.5) Award criteria
Quality criterion - Name: Quality, Technical and Social Value / Weighting: 70%
Cost criterion - Name: Cost / Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: Yes
Identification of the project
DBC Responsive Repairs, Cyclical Maintenance and General Build Services
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-000741
Section five. Award of contract
Contract No
CPU00545
Title
Responsive Repairs, Cyclical Maintenance and General Build Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 October 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Cardo (South) Limited
Cardiff
Country
United Kingdom
NUTS code
- UKH23 - Hertfordshire
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £457,454,308
Total value of the contract/lot: £457,454,308
Section six. Complementary information
six.3) Additional information
Additional Information Notices were published as per the following for this procedure.F14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020321Published12 May 2025, 9:59amF14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020320Published12 May 2025, 9:58amF14: Corrigendum notice for changes or additional informationNotice identifier2025/S 000-020318Published12 May 2025, 9:57am
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Public Procurement Review Service, Cabinet Office, London, UK
London
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit