Scope
Reference
712289450
Description
The requirement is for the continued use of the CTEMS system as the Collective Training Exercise Management System. The system enables the planning, management, and evaluation of objective-based training and exercises to support capability development.
Contract 1. Continuation of Support to the Collective Training Exercise Management System 2
Supplier
Contract value
- £15,371,911.45 excluding VAT
- £18,446,293.74 including VAT
Above the relevant threshold
Date signed
20 October 2025
Contract dates
- 1 November 2025 to 31 October 2028
- Possible extension to 31 October 2030
- 5 years
Description of possible extension:
2 x 1 year options
Main procurement category
Services
CPV classifications
- 72267000 - Software maintenance and repair services
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Availability During an Exercise Period | The Service Provider must ensure that all software instances are detected and fully resolved within a defined 'Meantime to Repair' (MTTR) during each exercise period. |
3 months |
| Availability Outside of a Exercise Period | The Service Provider must ensure that all software instances are detected and fully resolved within a defined 'Meantime to Repair' (MTTR) outside of a exercise period. Monday - Friday (excluding... |
3 months |
| Availability During and Outside of a Exercise Period | The Service Provider must deliver up-to-date training videos, accurate training material(s) and comprehensive system operating documentation to all planning and delivery locations. |
3 months |
| Training & Exploitation Training Dashboards | The Service Provider must create a new dashboard as requested by the TRA. |
3 months |
Signed contract documents
20250929_712289450_SC2_conditions_0225_Redacted-O.pdf
20250929_712289450_SC2_Sch_2_Schedule_of_Requirements-O.pdf
20250929_712289450_SC2_Sch_2_Anx_A_SOR_V2.0-O.pdf
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
Single supplier - technical reasons
The justification set out in paragraph 6 of Schedule 5 to the Procurement Act 2023 where competition is absence for technical reasons.
The Authority has a perpetual Enterprise-wide licence to use the EXONAUT CTEMS and its continued use for the proposed period is necessary to ensure the safe functioning of the Armed Forces as current training operations are using this software.
The Service Support Agreement will provide the Authority with patches and updates to the CTEMS software when new versions are developed and released. It will also include access to 2nd line support that allows IT and software issues to be resolved as quickly as possible across the worldwide footprint and will deliver training to ensure that full functionality of the software is exploited.
The Specialist Technical Support will provide teams of personnel who deploy to the Collective Training Establishments (CTE) for each exercise to advise CTE staff and Observer Coach Trainers during the exercise. Contractor staff deploy to the CTEs to troubleshoot issues, provide training and assist with the use and management of the system.
4CS are the Original Equipment Manager of the software and owns the background IP to the generic modules and source code and are the only economic operator with access to the software code. As such, it would be technically impractical for any economic operator other than 4CS to fulfil the requirement.
Supplier
4C Europe UK Limited
- Companies House: 07450958
Nova North
London
SW1E 5BY
United Kingdom
Email: info@4cstrategies.com
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Ministry of Defence
- Public Procurement Organisation Number: PHVX-4316-ZVGZ
Army Headquarters Floor 2, Zone 2.N Blenheim Building Monxton Road
Andover
SP11 8HT
United Kingdom
Email: army-comrcl-complex-proc-mailbox@mod.gov.uk
Website: https://www.gov.uk/government/organisations/ministry-of-defence
Region: UKJ36 - Central Hampshire
Organisation type: Public authority - central government