Scope
Reference
MOPAC 1232
Description
MOPAC invites bids to establish and operate a "Victim Voice Forum" for victims from London's Black communities to inform Metropolitan Police Service (MPS) and MOPAC policy and practice on victim care for these communities.
Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do.
This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police:
Victims from London's Black communities
Victims/survivors of violence against women and girls
LGBTQ+ victims
Disabled victims
The Mayor's Office for Policing and Crime (MOPAC) would like to engage the services of a Black community organisation to establish and run the forum for victims from London's Black communities.
The provider will recruit participants to the VVF for victims from London's Black communities and provide the administration and facilitation of VVF meetings, including sourcing venues for meetings and arranging to cover the remuneration and expenses of participants.
The VVF for victims from London's Black communities should consist of 10-12 participants, from a range of backgrounds and geographical areas and with recent experiences of different types of criminal victimisation. They should have a passion to work with MOPAC and the MPS to improve victim care and increase confidence in reporting crime to the police.
The provider will also be expected to assist with agenda development and feedback capture to assist with the wider VVF programme.
The contract will begin in January 2026 and will run for an initial term of 2.5 years, valued at £50,000. There will be two optional one-year extensions, each valued at £20,000 per year.
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Total value (estimated)
- £90,000 excluding VAT
- £108,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 12 January 2026 to 10 July 2028
- Possible extension to 9 July 2030
- 4 years, 5 months, 29 days
Description of possible extension:
There will be two options to extend for up to one year each, exercised at the discretion of MOPAC.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI - London
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
17 October 2025, 5:00pm
Tender submission deadline
24 October 2025, 12:00pm
Submission address and any special instructions
To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/Q645EVCKS2
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality |
Quality | 100% |
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Contracting authority
Mayor's Office for Policing and Crime
- Public Procurement Organisation Number: PTMT-7816-YCQG
169 Union Street
London
SE1 0LL
United Kingdom
Region: UKI44 - Lewisham and Southwark
Organisation type: Public authority - sub-central government