Procurement

MOPAC 1232 Victims Voice Forum for London's Black Communities

Mayor's Office for Policing and Crime

Procurement identifier (OCID): ocds-h6vhtk-05676f

Description

Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do.

This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police:

Victims from London's Black communities

Victims/survivors of violence against women and girls

LGBTQ+ victims

Disabled victims

The contract will begin early 2026 and will run for an initial term of 2.5 years, valued at £50,000. There will be two optional one-year extensions, each valued at £20,000 per year.

Notices

UK6: Contract award notice

Notice identifier: 2025/S 000-084739
Published: 19 December 2025, 10:06am

UK4: Tender notice

Notice identifier: 2025/S 000-060278
Published: 26 September 2025, 4:05pm

UK2: Preliminary market engagement notice

Notice identifier: 2025/S 000-054682
Published: 8 September 2025, 2:29pm

Show all versions