Section one: Contracting authority
one.1) Name and addresses
Abertay University
Bell Street
Dundee
DD1 1HG
Contact
Nicci Robertson
Telephone
+44 1382308995
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00103
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/1977365701990F975C2C
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/1977365701990F975C2C
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Marketing CRM
Reference number
020-AU-ICT-2526
two.1.2) Main CPV code
- 72212480 - Sales, marketing and business intelligence software development services
two.1.3) Type of contract
Services
two.1.4) Short description
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
two.1.5) Estimated total value
Value excluding VAT: £75,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72212480 - Sales, marketing and business intelligence software development services
two.2.3) Place of performance
NUTS codes
- UKM71 - Angus and Dundee City
Main site or place of performance
Abertay University
Bell Street
Dundee
DD1 1HG
two.2.4) Description of the procurement
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
two.2.5) Award criteria
Quality criterion - Name: 60 / Weighting: Technical
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £75,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
24 month extension
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-060617
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 October 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 October 2025
four.2.7) Conditions for opening of tenders
Date
17 October 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30048. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref:808915)
six.4) Procedures for review
six.4.1) Review body
Dundee Sherriff & Justice of the Peace Courts
6 West Bell Street
Dundee
DD1 9AD
Country
United Kingdom