Section one: Contracting authority
one.1) Name and addresses
Abertay University
Bell Street
Dundee
DD1 1HG
Contact
Nicci Robertson
Telephone
+44 1382308995
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00103
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Marketing CRM
Reference number
020-AU-ICT-2526
two.1.2) Main CPV code
- 72212480 - Sales, marketing and business intelligence software development services
two.1.3) Type of contract
Services
two.1.4) Short description
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £30,000
two.2) Description
two.2.2) Additional CPV code(s)
- 72212480 - Sales, marketing and business intelligence software development services
two.2.3) Place of performance
NUTS codes
- UKM71 - Angus and Dundee City
Main site or place of performance
Abertay University
Bell Street
Dundee
DD1 1HG
two.2.4) Description of the procurement
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
two.2.5) Award criteria
Quality criterion - Name: 60 / Weighting: Technical
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-053595
Section five. Award of contract
Contract No
020-AU-ICT-2526
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 December 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Gecko Labs ltd
3F1 Third Floor, 3 Hill Street
Edinburgh
EH2 3JP
Telephone
+44 1315412296
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £30,000
Section six. Complementary information
six.3) Additional information
(SC Ref:819679)
six.4) Procedures for review
six.4.1) Review body
Dundee Sherriff & Justice of the Peace Courts
6 West Bell Street
Dundee
DD1 9AD
Country
United Kingdom