Section one: Contracting authority
one.1) Name and addresses
NHS DEVON INTEGRATED CARE BOARD
Aperture House, Pynes Hill, Rydon Lane,
Exeter
EX25AZ
Contact
Samantha Phillips
scwcsu.scwprocurement.devon@nhs.net
Country
United Kingdom
Region code
UKK43 - Devon CC
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
https://health-family.force.com/s/Welcome
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Children and Young People's (CYP) Admission Avoidance and Discharge Support Service
Reference number
C377625/WA18420
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Devon Integrated Care Board (Devon ICB) are seeking to secure a Prime Provider who has the capability and capacity to deliver Children and Young People's (CYP) Admission Avoidance and Discharge Support Service, in line with the specified requirements. The Commissioners confirm that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders' discretion.
As laid out in the tender documentation, this is single lot competitive process under the Provider Selection Regime 2023 (PSR) regulations.
The geography covered by this service would be the NHS Devon footprint which aligns to the three Local Authority footprints of Plymouth, Devon and Torbay, working in communities across Devon, Plymouth and Torbay, with community-based services and within the four acute hospital settings.
Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioners.
The detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered.
The Children and Young People's Admission Avoidance and Discharge Support Service, is a health-based mentoring offer which supports CYP in the community and in acute settings to avoid admission, readmission and enable discharge from acute settings. The Service enables discharge and avoids future admission through the provision of relational, holistic social, emotional wellbeing and mental health support.
Given the current landscape of the NHS and planned clustering of Integrated Care Boards, interested parties should be aware that NHS Devon ICB and NHS Cornwall and Isles of Scilly Integrated Care Board plan to cluster in line with the proposed footprints. These changes will be reflected during the contract term, to further support alignment and collaboration across their neighbouring systems.
TUPE elements are likely to apply. The TUPE information will be confirmed during the formal invitation to tender (ITT) period to all interested parties.
Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £2,115,000, exclusive of VAT. A breakdown of the costs can be found within the Invitation to Tender (ITT) documentation.
A F01: Prior Information Notice (prior information only) was published back on 11th June 2025, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2025/S 000-031552.
This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
two.1.5) Estimated total value
Value excluding VAT: £2,115,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
two.2.4) Description of the procurement
NHS Devon Integrated Care Board (Devon ICB) are seeking to secure a Prime Provider who has the capability and capacity to deliver Children and Young People's (CYP) Admission Avoidance and Discharge Support Service, in line with the specified requirements. The Commissioners confirm that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders' discretion.
As laid out in the tender documentation, this is single lot competitive process under the Provider Selection Regime 2023 (PSR) regulations.
The geography covered by this service would be the NHS Devon footprint which aligns to the three Local Authority footprints of Plymouth, Devon and Torbay, working in communities across Devon, Plymouth and Torbay, with community-based services and within the four acute hospital settings.
Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioners.
The detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered.
The Children and Young People's Admission Avoidance and Discharge Support Service, is a health-based mentoring offer which supports CYP in the community and in acute settings to avoid admission, readmission and enable discharge from acute settings. The Service enables discharge and avoids future admission through the provision of relational, holistic social, emotional wellbeing and mental health support.
Given the current landscape of the NHS and planned clustering of Integrated Care Boards, interested parties should be aware that NHS Devon ICB and NHS Cornwall and Isles of Scilly Integrated Care Board plan to cluster in line with the proposed footprints. These changes will be reflected during the contract term, to further support alignment and collaboration across their neighbouring systems.
TUPE elements are likely to apply. The TUPE information will be confirmed during the formal invitation to tender (ITT) period to all interested parties.
Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £2,115,000, exclusive of VAT. A breakdown of the costs can be found within the Invitation to Tender (ITT) documentation.
A F01: Prior Information Notice (prior information only) was published back on 11th June 2025, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2025/S 000-031552.
This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
two.2.5) Award criteria
Quality criterion - Name: Quality & Innovation / Weighting: 70
Quality criterion - Name: Integration, Collaboration and Service Sustainability / Weighting: 10
Quality criterion - Name: Improving access, reducing health inequalities, and facilitating choice / Weighting: 0
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Value / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £2,115,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
The Contract will be for an initial term of 5 (Five) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioner.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The Contract will be for an initial term of 5 (five) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioner.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
three.1.2) Economic and financial standing
List and brief description of selection criteria
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
three.1.3) Technical and professional ability
List and brief description of selection criteria
A detailed Basic Selection Criteria document will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
A partially drafted NHS Standard Contract will be provided to registered bidders as part of the invitation to tender (ITT) documentation.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-031552
four.2.2) Time limit for receipt of tenders or requests to participate
Date
29 September 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
29 September 2025
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.3) Additional information
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome
Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.
You will find the project titled: Devon ICB - CYP Admission Avoidance and Discharge Support Service (C377625). If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.
The intention is to award a contract using the competitive process.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025 do not apply to this award.
six.4) Procedures for review
six.4.1) Review body
NHS Devon Integrated Care Board (ICB) Aperture House, Pynes Hill, Rydon Lane
Exeter
EX2 5AZ
Country
United Kingdom