Contract

Care and People Planning Software for Reablement and Sensory Services

  • Essex Cares Limited

F20: Modification notice

Notice identifier: 2025/S 000-051266

Procurement identifier (OCID): ocds-h6vhtk-05025f

Published 26 August 2025, 1:39pm



Section one: Contracting authority/entity

one.1) Name and addresses

Essex Cares Limited

Seax House

Chelmsford

CM11QH

Contact

Karen Tucciarone

Email

karen.tucciarone2@essexcares.org

Telephone

+44 3330133406

Country

United Kingdom

Region code

UKH36 - Heart of Essex

Companies House

06723149

Internet address(es)

Main address

www.ecl.org


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Care and People Planning Software for Reablement and Sensory Services

Reference number

0070

two.1.2) Main CPV code

  • 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

two.1.3) Type of contract

Supplies

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKH3 - Essex
  • UKJ2 - Surrey, East and West Sussex
Main site or place of performance

Seax House, Victoria Road South, Chelmsford, CM1 1QH

two.2.4) Description of the procurement at the time of conclusion of the contract:

Provision of system for Essex Cares Limited Regulated and Sensory operations .

two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

End date

31 March 2028


Section four. Procedure

four.2) Administrative information

four.2.1) Contract award notice concerning this contract

Notice number: 2025/S 000-014914


Section five. Award of contract/concession

Contract No

ecm_10429

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract/concession award decision:

5 April 2025

five.2.2) Information about tenders

The contract/concession has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

MAS Networks Limited T/A Careline Live

Bolney Place, Cowford Road, Bolney

Haywards Heath

RH17 5QT

Email

info@carelinelive.com

Telephone

+44 3300885767

Country

United Kingdom

NUTS code
  • UKJ2 - Surrey, East and West Sussex
Companies House

07915812

Internet address

www.carelinelive.com

The contractor/concessionaire is an SME

No

five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)

Total value of the procurement: £362,700


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

Country

United Kingdom

Internet address

https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice


Section seven: Modifications to the contract/concession

seven.1) Description of the procurement after the modifications

seven.1.1) Main CPV code

  • 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

seven.1.3) Place of performance

NUTS code
  • UKH3 - Essex
  • UKJ2 - Surrey, East and West Sussex
Main site or place of performance

Seax House, Victoria Road South, Chelmsford, CM1 1QH

seven.1.4) Description of the procurement:

Bespoke development services addressing the following enhancements to the CareLineLive cloud software solution in use by the Buyer:

Access Financials: Invoicing - 6 days

Mileage - 4 days

Mobile App Rota View - 45 days

Roster: Actual Times - 39 days, and; Select Pay Integration - 24 days

These bespoke developments will be in accordance with the specification for each agreed by the Buyer and the Supplier.

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

End date

31 March 2028

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession:

£445,300

seven.1.7) Name and address of the contractor/concessionaire

MAS Networks Limited T/A Careline Live

Bolney Place, Cowford Road

Haywards Heath

RH17 5QT

Email

info@carelinelive.com

Telephone

+44 3300885767

Country

United Kingdom

NUTS code
  • UKJ2 - Surrey, East and West Sussex
Companies House

07915812

Internet address

www.carelinelive.com

The contractor/concessionaire is an SME

No

seven.2) Information about modifications

seven.2.1) Description of the modifications

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

Bespoke development services addressing the following enhancements to the CareLineLive cloud software solution in use by the Buyer.

seven.2.2) Reasons for modification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

For the Supplier to enable a set of enhancements to the CareLineLive cloud software solution, to benefit the Buyer and the Buyer's operations.

seven.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)

Value excluding VAT: £362,700

Total contract value after the modifications

Value excluding VAT: £445,300