Section one: Contracting authority
one.1) Name and addresses
Essex Cares Limited
Seax House
Chelmsford
CM11QH
Contact
Karen Tucciarone
karen.tucciarone2@essexcares.org
Fax
+44 3330133406
Country
United Kingdom
Region code
UKH3 - Essex
Companies House
06723149
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care and People Planning Software for Reablement and Sensory Services
Reference number
0070
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Provision of system for Essex Cares Limited Regulated and Sensory operations
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £348,300
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
Main site or place of performance
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
two.2.4) Description of the procurement
The Services include:
• The software functionality is detailed on ww.carelinelive.com. Within the procurement process, CareLineLive have submitted responses to Essex Cares' enquiries about the functionality achievable by CareLineLive and not all the requirements listed in Schedule 1 of the Agreement are provided for by the current CareLineLive solution. Responses detailed in Schedule 1 of the Agreement.
• Unlimited Management Platform (scheduling system) licences.
• 1050 Carer Companion mobile app licences.
• Unlimited Care Circle (Family Portal) licences.
• Real only access to the database associated with the 'live' CareLineLive environment for Essex Cares Limited.
• 1 x additional CareLineLive environment to be used for testing/learning ('staging' environment).
• All initial onboarding and training for the usage of CareLineLive
• All day to day support for the usage of CareLineLive.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).
CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
ecm_10429
Title
Care and People Planning Software for Reablement and Sensory Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
MAS Group
Bolney Place, Cowford Road
Bolney, Haywards Heath
RH17 5QT
Telephone
+44 3300885767
Country
United Kingdom
NUTS code
- UKK - South West (England)
Companies House
07915812
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £348,300
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice