Scope
Description
St Chad's Academies Trust is one of the Lichfield Diocesan Multi Academy Trust (MAT) a part of Lichfield Diocese, one of the 44 Dioceses which make up the Church of England. The Diocese covers most of the County of Staffordshire, the northern part of the County of Shropshire and a substantial part of the former Metropolitan County of the West Midlands. The Diocese envelops all or part of 7 Local Authorities and has 207 Church Schools and academies in its remit.
The Board works in partnership with the seven Local Authorities in the Diocese (Sandwell, Shropshire, Staffordshire, Stoke-on-Trent, Telford & Wrekin, Walsall and Wolverhampton) and also with the Department for Education and Academy Trusts. The Board also works alongside higher and further education providers.
The Board ensures that headteachers, teachers and governors have the intellectual and spiritual resources to promote the distinctive Christian character of our schools. The Board also supports the collaboration between clergy, parishes, church and community schools.
The ICT Support at the Trust is currently provided by a 13 outsourced support providers who provides a mix of scheduled onsite visits and remote support. The Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years.
This procurement includes (but may not be limited to) the items listed below.
• A core managed service, management of all ICT against an agreed SLA
• A Service Desk, available 52 weeks a year including out of hours access
• Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements - 42 weeks onsite in schools and 50 weeks for the Head Office
• Strategic advice and direction to the Trust regarding ICT
• Responsibility for design, specification, installation, and management of all ICT infrastructure
• Supply of goods and services based on an agreed Best Value approach
• Management of 3rd parties where relevant to the ICT support
• Relevant monitoring, management, patching
• Regular performance reporting
• CPD and training - digital skills and curriculum as necessary
• There is an expectation that the provider will support and/or drive innovation
• Maintain technical documentation
• Maintain operational documentation, for example inventory management and risk registers
• Collective partnership targets aligned to the Trust objectives
• In school support for the integration and upgrade of the connectivity, communications and security infrastructure as required
• Suppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service.
Suppliers should note the following:
• There are currently 13 suppliers supporting the 19 sites
• The Trust will provide a standard contract as part of the ITT Pack
• There is not expected to be a requirement for TUPE from existing suppliers
Total value (estimated)
- £3,750,000 excluding VAT
- £4,500,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 27 February 2026 to 26 February 2031
- 5 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKG - West Midlands (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
12 September 2025, 12:00pm
Submission type
Tenders
Tender submission deadline
23 September 2025, 12:00pm
Submission address and any special instructions
The details for submission of the PSQ is in the PSQ Document attached to this notice.
Tenders may be submitted electronically
No
Languages that may be used for submission
English
Award decision date (estimated)
12 November 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Price | Cost | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage 1 = PSQ Submissions. These will then be shortlisted to inform the bidders for:
Stage 2 - ITT Submissions
Stage 3 - Presentations
Documents
Associated tender documents
St Chads - Moxton Managed Service Partner Procurement PSQ v4 - FINAL.docx
Documents to be provided after the tender notice
Following Shortlisting of the PSQ Stage those companies shortlisted will be provided (via email) with:
TUPE information
ITT Specification & Questions
A RAG Table showing the technical overview of ICT
Contracting authority
ST CHAD'S ACADEMIES TRUST
- Companies House: 08526973
- Public Procurement Organisation Number: PNBC-2684-QLMQ
C/O Birchills Ce Community Academy
Walsall
WS2 8NF
United Kingdom
Telephone: 07970661087
Region: UKG38 - Walsall
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
MOXTON EDUCATION LTD
Summary of their role in this procurement: Managing the Procurement
- Companies House: 09008303
- Public Procurement Organisation Number: PPHN-8276-MGRZ
Ossington Chambers
Newark
NG24 1AX
United Kingdom
Region: UKF15 - North Nottinghamshire