Scope
Reference
ORR/CT/25-56
Description
This survey will assess current stakeholder perceptions of ORR's reputation, brand, performance, skills, capabilities and delivery. It will also test stakeholder perceptions against both our core strategic objectives and some of the key attributes we aim to be recognised for.
Total value (estimated)
- £140,000 excluding VAT
- £168,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 20 October 2025 to 1 March 2026
- Possible extension to 1 March 2029
- 3 years, 4 months, 13 days
Description of possible extension:
• Option Year 1: Oct 2026 - Mar 2027
• Option Year 2: Oct 2027 - Mar 2028
• Option Year 3: Oct 2028 - Mar 2029
Main procurement category
Services
CPV classifications
- 79342310 - Customer survey services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
12 September 2025, 11:59pm
Tender submission deadline
19 September 2025, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
Quality 80%
Cost 20%
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Office of Rail and Road
- Public Procurement Organisation Number: PMPH-6471-MDYY
25 Cabot Square
London
E14 4QZ
United Kingdom
Email: procurementteam@orr.gov.uk
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government