Scope
Reference
RM6346
Description
The Records Information Management, Digital Solutions and Associated Services agreement (RM6346) will replace the existing Records Management agreement (RM6175) and will provide a wide range of services, including:
● Storage
● Scanning (on demand and bulk)
● Shredding, Destruction and Disposal
● Digital Workflow Solutions
● Hybrid mail, inbound and outbound mail and data entry services
● Cloud Hosting (SaaS)Solution
● 3rd Party Interim TechnicalResources
● Specialist Records Management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services)
● NHS Preparation of Patient Record Preparation services
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 18 February 2026 to 17 February 2030
- 4 years
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 48311100 - Document management system
- 48613000 - Electronic data management (EDM)
- 48800000 - Information systems and servers
- 63121000 - Storage and retrieval services
- 63121100 - Storage services
- 64216200 - Electronic information services
- 72212780 - System, storage and content management software development services
- 72220000 - Systems and technical consultancy services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72512000 - Document management services
- 79131000 - Documentation services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79410000 - Business and management consultancy services
Contract locations
- UK - United Kingdom
- GG - Guernsey
- IM - Isle of Man
- JE - Jersey
Engagement
Engagement deadline
12 February 2025
The engagement was carried out before this notice was published.
Engagement process description
Customer and Supplier Engagement sessions were held on 11-12 February 2025 to further develop and finalise the lot structure and requirements for the new agreement. The slides presented at these sessions are available at: https://www.crowncommercial.gov.uk/agreements/RM6346
Additional future engagement may be scheduled. Details of any such opportunities will be shared at: https://www.crowncommercial.gov.uk/agreements/RM6380
Submission
Publication date of tender notice (estimated)
20 August 2025
Contracting authority
Crown Commercial Service
- Public Procurement Organisation Number: PBZB-4962-TVLR
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - central government