Section one: Contracting authority
one.1) Name and addresses
Westmorland and Furness Council
South Lakeland House, Lowther Street
Kendal
LA9 4DQ
Contact
Mrs Alyson Delin
Alyson.Delin@westmorlandandfurness.gov.uk
Telephone
+44 7423749646
Country
United Kingdom
Region code
UKD12 - East Cumbria
Internet address(es)
Main address
https://www.westmorlandandfurness.gov.uk/
Buyer's address
https://www.westmorlandandfurness.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
All Age Carers Support Service
Reference number
DN780947
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
As part of its statutory duty, and in line with its vision, priorities and values, Westmorland and Furness Council has commissioned this All-Age Carers Service to support unpaid carers across Westmorland and Furness.
The key priorities the Service needs to deliver against are outlined below.
• Carers are recognised by health and social care professionals
• Carers receive information, advice and guidance
• Carers are supported to have healthy and fulfilled lives
• Carers are supported to have breaks from their caring role
• Carers’ voices are heard and valued
• Carers have a say in how their services are delivered
• Carers are protected from harm
An unpaid Carer is anyone who cares for a family member, partner or friend who needs help because of their physical or mental health, disability, or an addiction, and would find it difficult to manage without their support.
Carers can be of any age, supporting a child or an adult.
two.1.5) Estimated total value
Value excluding VAT: £3,467,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD12 - East Cumbria
two.2.4) Description of the procurement
As part of its statutory duty, and in line with its vision, priorities and values, Westmorland and Furness Council has commissioned this All-Age Carers Service to support unpaid carers across Westmorland and Furness.
The key priorities the Service needs to deliver against are outlined below.
• Carers are recognised by health and social care professionals
• Carers receive information, advice and guidance
• Carers are supported to have healthy and fulfilled lives
• Carers are supported to have breaks from their caring role
• Carers’ voices are heard and valued
• Carers have a say in how their services are delivered
• Carers are protected from harm
An unpaid Carer is anyone who cares for a family member, partner or friend who needs help because of their physical or mental health, disability, or an addiction, and would find it difficult to manage without their support.
Carers can be of any age, supporting a child or an adult.
two.2.5) Award criteria
Cost criterion - Name: Technical/Qualitative / Weighting: 75
Cost criterion - Name: Commercial / Weighting: 25
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 January 2026
End date
31 December 2028
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
One optional extension of 12 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-036933
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 August 2025
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
11 August 2025
Local time
3:05pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Her Majesty's Court Service
London
WC2A 2LL
Country
United Kingdom