Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Ms Morgan Hughes
Morgan.Hughes@towerhamlets.gov.uk
Telephone
+44 2073644099
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC6055: Mental Health Supported Living Services
Reference number
DN755889
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
London Borough of Tower Hamlets are seeking to provide supported accommodation to 29 residents with serious mental illness. The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act.
Initial contract three years beginning 01/07/2025, with the option to extend for a further 1 year.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,628,104
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act.
The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: -
Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery
Maintaining individuals’ growth and recovery
Treating disability with respect, promoting social inclusion, and reducing stigma
Improving users’ holistic quality of life
Enhancing life-skills and supported users into long term independence.
two.2.5) Award criteria
Quality criterion - Name: cost / Weighting: 0
Cost criterion - Name: cost is not the only award criterion / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
Initial period of three years with the option to extend for a further one year
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-000815
Section five. Award of contract
Contract No
HAC6055
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 June 2025
five.2.2) Information about tenders
Number of tenders received: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 12
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,628,104
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
Country
United Kingdom