Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Ms Morgan Hughes
Morgan.Hughes@towerhamlets.gov.uk
Telephone
+44 2073644099
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC6055:Mental Health Supported Living Services
Reference number
DN755889
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
This is a new procurement project which will seek to provide supported accommodation to 29 residents with serious mental illness.
The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act.
This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act.
The procurement documents are available unrestricted and free of charge at: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
London Borough of Tower Hamlets (LBTH) are seeking to commission a mental health supported living service. Providers will be required to deliver personalised support promoting service user wellbeing and recovery with a view to supporting move on. This will result in ultimately moving on to live independently in the community with a floating support resettlement package. Where appropriate, alternative move on pathways will be determined between the provider, clinical support team and relevant stakeholders.
The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: -
- Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery
- Maintaining individuals’ growth and recovery
- Treating disability with respect, promoting social inclusion, and reducing stigma
- Improving users’ holistic quality of life
- Enhancing life-skills and supported users into long term independence.
The provider will be required to work with people to provide flexible and personalised support designed around their needs supporting their recovery journey. The service being tendered will provide the following core features of supported accommodation:
A staff group with the right set of competencies, available on site 24 hours a day,
The capacity to provide a service with greater flexibility between care and support,
Support with and monitoring of mental health and wellbeing,
Support with and monitoring of medication for service users who are not self-medicating and supporting service users towards self-medication where appropriate,
Collaboration with clinical teams to deliver service user’s Care Plans.
Clear protocols for communication with clinical teams, particularly in the context of early intervention in a potential crisis
two.2.5) Award criteria
Quality criterion - Name: Price is not the only award criterion and all criteria are stated only in the procurement documents / Weighting: 0
Price
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 February 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
14 February 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
Country
United Kingdom