Section one: Contracting authority
one.1) Name and addresses
Herefordshire Council
Council Offices, Plough Lane
Hereford
HR4 0LE
Contact
Ms Aksana Hironak
aksana.hironak@herefordshire.gov.uk
Country
United Kingdom
Region code
UKG11 - Herefordshire, County of
Internet address(es)
Main address
https://www.herefordshire.gov.uk
Buyer's address
https://www.herefordshire.gov.uk
one.1) Name and addresses
NHS Herefordshire and Worcestershire Integrated Care Board (ICB)
Hereford
HR1 2PL
Country
United Kingdom
Region code
UKG11 - Herefordshire, County of
Internet address(es)
Main address
https://herefordshireandworcestershire.icb.nhs.uk/
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=7143a0c6-6eab-ef11-8132-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=7143a0c6-6eab-ef11-8132-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire
Reference number
DN753509
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.
The Technology Enabled Care Service comprises the following main functions:
1) Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)
2) Delivery and installation
3) Collection, cleaning and recycling
4) Service, maintenance and repairs
5) Storage
6) Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre
The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.
The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.
two.1.5) Estimated total value
Value excluding VAT: £2,275,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKG11 - Herefordshire, County of
two.2.4) Description of the procurement
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.
The Technology Enabled Care Service comprises the following main functions:
1) Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)
2) Delivery and installation
3) Collection, cleaning and recycling
4) Service, maintenance and repairs
5) Storage
6) Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre
The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.
The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 68
Quality criterion - Name: Social Value / Weighting: 12
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
18 February 2025
End date
31 March 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
29 December 2024
Local time
11:30pm
Changed to:
Date
5 January 2025
Local time
11:30pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
29 December 2024
Local time
11:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Herefordshire Council
Hereford
Country
United Kingdom