Tender

Emergency Department Well-Being & Home Safe Service

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
  • Hywel Dda University Health Board
  • Betsi Cadwaladr University Health Board
  • Cardiff and Vale University Health Board

F02: Contract notice

Notice identifier: 2022/S 000-036241

Procurement identifier (OCID): ocds-h6vhtk-039369

Published 21 December 2022, 3:31pm



Section one: Contracting authority

one.1) Name and addresses

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw

Cardiff

CF157QZ

Contact

Chloe Lloyd-Carter

Email

chloe.lloyd-carter@wales.nhs.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

one.1) Name and addresses

Hywel Dda University Health Board

Glangwill Hospital, Dolgwili Road

Carmarthen

SA312AF

Email

HywelDda.Procurement@wales.nhs.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

www.nwssp.wales.nhs.uk

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.1) Name and addresses

Betsi Cadwaladr University Health Board

Glangwill Hospital, Dolgwili Road

St Asaph

SA312AF

Email

simon.whitehead@wales.nhs.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

www.nwssp.wales.nhs.uk

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.1) Name and addresses

Cardiff and Vale University Health Board

Glangwill Hospital, Dolgwili Road

Cardiff

SA312AF

Contact

Chloe Lloyd-Carter

Email

claire.salisbury@wales.nhs.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

www.nwssp.wales.nhs.uk

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.2) Information about joint procurement

The contract involves joint procurement

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://etenderwales.bravosolution.co.uk

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://etenderwales.bravosolution.co.uk

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://etenderwales.bravosolution.co.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Emergency Department Well-Being & Home Safe Service

Reference number

PRO-OJEULT-51717

two.1.2) Main CPV code

  • 85312400 - Welfare services not delivered through residential institutions

two.1.3) Type of contract

Services

two.1.4) Short description

Presentation at an Emergency Department often represents a person’s initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, are seeking to establish an Emergency Department Well-being & Home Safe Service.

two.1.5) Estimated total value

Value excluding VAT: £2,700,417

two.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

two.2) Description

two.2.1) Title

Cardiff and Vale University Health Board

Lot No

2

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

University Hospital Wales (Cardiff & Vale University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 April 2023

End date

31 March 2024

This contract is subject to renewal

Yes

Description of renewals

option to extend for two years in 1-year increments subject to the approval of funds.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Hywel Dda University Health Board

Lot No

3

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

Glangwili General Hospital (Hywel Dda University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 April 2023

End date

31 March 2024

This contract is subject to renewal

Yes

Description of renewals

option to extend for two years in 1-year increments subject to the approval of funds.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Betsi Cadwaladr University Health Board

Lot No

1

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

Glan Clwyd Hospital (Betsi Cadwaladr University Health Board)

Wrexham Maelor Hospital (Besti Cadwaladr University Health Board)

Ysbyty Gwynedd (Besti Cadwaladr University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 April 2023

End date

31 March 2024

This contract is subject to renewal

Yes

Description of renewals

option to extend for two years in 1-year increments subject to the approval of funds.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

23 January 2023

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English, Welsh

four.2.7) Conditions for opening of tenders

Date

23 January 2023

Local time

12:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.3) Additional information

The Services to which this Notice relates fall within the Regulation 74, section 7, chapter 3, part 2 of the Public Contracts Regulations 2015 (Regulations). Although the contracting authority may voluntarily adopt certain provisions in the Regulations neither the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authority intends to hold itself bound by any of the Regulations save those applicable to services falling within Regulation 74.Bidders should note that they will be required to enter in to terms and conditions of contract as set out in the tender documents and that save for matters of clarification or consistency the contracting authority will not negotiate the terms.

For the avoidance of doubt, Velindre University NHS Trust (the contracting authority) will award the contracts as hosts of NHS Wales Shared Services Partnership Procurement Services.

All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. The contracting authority reserves the right to award part of the contract or to award no contract in relation to this Procurement. In no circumstances will the NHS Organisations incur any liability in respect of the foregoing.

The Contracting Authority reserves the right to award the Contract in whole or in part. The Contracting Authority reserves the right to pause, halt, abandon and/or annul the tendering process and not to award any or all the Contracts.

All documents to be priced in GBP and all payments made in GBP.

To complete your formal proposal, in this notice, please access the ITT via the Bravo ETender Wales portal where you will find a full suite of tender documentation, reference - ITT_100019– Emergency Department Well- Being & Home Safe Service as per the instructions below.

1.Register your company on the eSourcing portal (this is only required once)

—Browse to the eSourcing portal: https://etenderwales.bravosolution.co.ukandclickthelinktoregister

—Accept the terms and conditions and click "continue"

—Enter your correct business and user details

—Note the username you chose and click "save" when complete

—You will shortly receive an email with your unique password (please keep this secure).

2.Express an Interest in the tender

—Login to the portal with the username/password

—Click the "ITT open to all suppliers" link.

—Click on ITT_100019 to access the content

—Click the "express interest" button at the top of the page.

—this will move the ITT in to your "my ITTs" page.(This is a secure area reserved for your projects only)

—You can now access any attachments by clicking "buyer attachments" in the "ITT details" box.

3.Responding to the tender

—Click "my response" under "ITT details", you can choose to "create response" or to "decline to respond"(please give a reason if declining)

—You can now use the "messages" function to communicate with the buyer and seek any clarification

—Note the deadline for completion, then follow the on screen instructions to complete the ITT

—There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the "submit response" button at the top of the page. If you require any further assistance, please consult the online help or contact the e Tendering Helpdesk on 08003684852.

NOTE: The authority is using eTender wales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=105570

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126868

(WA Ref:126868)

The buyer considers that this contract is suitable for consortia.

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom