Contract

Emergency Department Well-Being & Home Safe Service

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
  • Hywel Dda University Health Board
  • Betsi Cadwaladr University Health Board
  • Cardiff and Vale University Health Board

F03: Contract award notice

Notice identifier: 2023/S 000-018545

Procurement identifier (OCID): ocds-h6vhtk-039369

Published 29 June 2023, 2:09pm



Section one: Contracting authority

one.1) Name and addresses

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw

Cardiff

CF157QZ

Contact

Keri Jones

Email

keri.jones3@wales.nhs.uk

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

one.1) Name and addresses

Hywel Dda University Health Board

Glangwill Hospital, Dolgwili Road

Carmarthen

SA312AF

Email

HywelDda.Procurement@wales.nhs.uk

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.1) Name and addresses

Betsi Cadwaladr University Health Board

Glangwill Hospital, Dolgwili Road

St Asaph

SA312AF

Email

simon.whitehead@wales.nhs.uk

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.1) Name and addresses

Cardiff and Vale University Health Board

Glangwill Hospital, Dolgwili Road

Cardiff

SA312AF

Email

claire.salisbury@wales.nhs.uk

Country

United Kingdom

NUTS code

UKL - Wales

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

one.2) Information about joint procurement

The contract involves joint procurement

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Emergency Department Well-Being & Home Safe Service

Reference number

PRO-OJEULT-51717

two.1.2) Main CPV code

  • 85312400 - Welfare services not delivered through residential institutions

two.1.3) Type of contract

Services

two.1.4) Short description

Presentation at an Emergency Department often represents a person’s initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, has sought to establish an Emergency Department Well-being & Home Safe Service.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £2,465,443.75

two.2) Description

two.2.1) Title

Cardiff and Vale University Health Board

Lot No

2

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

University Hospital Wales (Cardiff & Vale University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service to support local clinical teams and patients accessing emergency department services. The service will offer support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 55

Price - Weighting: 45

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Hywel Dda University Health Board

Lot No

3

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

Glangwili General Hospital (Hywel Dda University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service to support local clinical teams and patients accessing emergency department services. The service will offer support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 55

Price - Weighting: 45

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Betsi Cadwaladr University Health Board

Lot No

1

two.2.2) Additional CPV code(s)

  • 85312400 - Welfare services not delivered through residential institutions

two.2.3) Place of performance

NUTS codes
  • UKL - Wales
Main site or place of performance

Glan Clwyd Hospital (Betsi Cadwaladr University Health Board)

Wrexham Maelor Hospital (Besti Cadwaladr University Health Board)

Ysbyty Gwynedd (Besti Cadwaladr University Health Board)

two.2.4) Description of the procurement

Provision of Emergency Department Well-Being & Home Safe Service to support local clinical teams and patients accessing emergency department services. The service will offer support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 55

Price - Weighting: 45

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2022/S 000-036241


Section five. Award of contract

Lot No

2

Title

Cardiff and Vale University Health Board

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

13 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

British Red Cross

Unit 9, Village Way, Tongwynlais

Cardiff

CF157NE

Country

United Kingdom

NUTS code
  • UKL - Wales
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £507,276

Total value of the contract/lot: £507,276


Section five. Award of contract

Lot No

3

Title

Hywel Dda University Health Board

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

13 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

British Red Cross

Unit 9, Village Way, Tongwynlais

Cardiff

CF157NE

Country

United Kingdom

NUTS code
  • UKL - Wales
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £495,041.25

Total value of the contract/lot: £495,041.25


Section five. Award of contract

Lot No

1

Title

Betsi Cadwaladr University Health Board

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

13 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

British Red Cross

Unit 9, Village Way, Tongwynlais

Cardiff

CF157NE

Country

United Kingdom

NUTS code
  • UKL - Wales
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £1,463,126.50

Total value of the contract/lot: £1,463,126.50


Section six. Complementary information

six.3) Additional information

These are Light Touch services, the procurement procedure followed was a procedure akin to the Open Procedure.

Contract period noted in the Contract Notice (2022/S 000-036241) was detailed as:

Start: 01/04/2023 End: 31/03/2024

with option to extend for two years in 1-year increments subject to the approval of funds.

Actual duration of the contract:

Start: 01/07/2023 - 31/03/2024

with option to extend for two years in 1-year increments subject to the approval of funds.

(WA Ref:132271)

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom