Scope
Reference
RM6346
Description
The Records Information Management, Digital Solutions and Associated Services agreement (RM6346) will replace the existing Records Management agreement (RM6175) and will provide a wide range of services, including:
● Storage
● Scanning (on demand and bulk)
● Shredding, Destruction and Disposal
● Digital Workflow Solutions
● Hybrid mail, inbound and outbound mail and data entry services
● Cloud Hosting (SaaS)Solution
● 3rd Party Interim TechnicalResources
● Specialist Records Management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services)
● NHS Preparation of Patient Record Preparation services
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 18 February 2026 to 17 February 2030
- 4 years
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 48311100 - Document management system
- 48613000 - Electronic data management (EDM)
- 48800000 - Information systems and servers
- 63121000 - Storage and retrieval services
- 63121100 - Storage services
- 64216200 - Electronic information services
- 72212780 - System, storage and content management software development services
- 72220000 - Systems and technical consultancy services
- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72512000 - Document management services
- 79131000 - Documentation services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79410000 - Business and management consultancy services
Contract locations
- UK - United Kingdom
- GG - Guernsey
- IM - Isle of Man
- JE - Jersey
Engagement
Engagement deadline
12 February 2025
The engagement was carried out before this notice was published.
Engagement process description
Customer and Supplier Engagement sessions were held on 11-12 February 2025 to further develop and finalise the lot structure and requirements for the new agreement. The slides presented at these sessions are listed below.
The Supplier session included slides on Digital Information Governance which has since been descoped from the agreement
RIM - Customer Engagement Session Slideshow - 11.02.25 .pdf
RIM RM6346 Supplier engagement 12.02.25 .pdf
Digital Records for CCS.pdf
How to Bid sessions will be held in July/August (to be confirmed)
Submission
Publication date of tender notice (estimated)
20 August 2025
Contracting authority
Crown Commercial Service
- Public Procurement Organisation Number: PBZB-4962-TVLR
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - central government