Section one: Contracting authority
one.1) Name and addresses
Merseyside Waste Disposal Authority
7 th Floor, No. 1 Mann Island
Liverpool
L3 1BP
Contact
Nicola Hodge
Procurement@merseysidewda.gov.uk
Telephone
+44 1512551444
Country
United Kingdom
NUTS code
UKD7 - Merseyside
Internet address(es)
Main address
https://www.merseysidewda.gov.uk/
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43115
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Other activity
Waste Disposal
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT Managed Services
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:
1) Provision of new network, WiFi and security controls to support the main office
2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)
3) Microsoft licensing
4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services
5) Build of Windows based devices, including packaging and deployment of software
6) Provision of appropriate boundary controls for Windows based devices
7) Application build and/or migration to replace aging in-house software
8) Hosting and security of public facing interactive website elements
9) Unified communications
10) Mobile security controls
11) Project/programme management
12) Technical resources to enact the change and migrate to the new service
13) Ongoing 1st, 2nd and 3rd line operational support for all our IT
14) Provision of comprehensive backups
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48800000 - Information systems and servers
- 48810000 - Information systems
- 51610000 - Installation services of computers and information-processing equipment
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
- 51612000 - Installation services of information-processing equipment
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72261000 - Software support services
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
Main site or place of performance
Merseyside
two.2.4) Description of the procurement
We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:
1) Provision of new network, WiFi and security controls to support the main office
2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)
3) Microsoft licensing
4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services
5) Build of Windows based devices, including packaging and deployment of software
6) Provision of appropriate boundary controls for Windows based devices
7) Application build and/or migration to replace aging in-house software
8) Hosting and security of public facing interactive website elements
9) Unified communications
10) Mobile security controls
11) Project/programme management
12) Technical resources to enact the change and migrate to the new service
13) Ongoing 1st, 2nd and 3rd line operational support for all our IT
14) Provision of comprehensive backups
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
As detailed in Tender Documents
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
See Tender Documentation
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
15 January 2024
Local time
11:00am
Changed to:
Date
22 January 2024
Local time
11:00am
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 11 March 2024
four.2.7) Conditions for opening of tenders
Date
22 January 2024
Local time
1:00pm
Place
Liverpool
Information about authorised persons and opening procedure
As per MWDA policy
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=230847.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(MT Ref:230847)
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit