Awarded contract

ICT Managed Services

  • Merseyside Waste Disposal Authority

F03: Contract award notice

Notice reference: 2024/S 000-013355

Published 24 April 2024, 4:34pm



Section one: Contracting authority

one.1) Name and addresses

Merseyside Waste Disposal Authority

7 th Floor, No. 1 Mann Island

Liverpool

L3 1BP

Contact

Nicola Hodge

Email

Procurement@merseysidewda.gov.uk

Telephone

+44 1512551444

Country

United Kingdom

NUTS code

UKD7 - Merseyside

Internet address(es)

Main address

https://www.merseysidewda.gov.uk/

Buyer's address

https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43115

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Other activity

Waste Disposal


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

ICT Managed Services

two.1.2) Main CPV code

  • 72222300 - Information technology services

two.1.3) Type of contract

Services

two.1.4) Short description

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £860,916

two.2) Description

two.2.2) Additional CPV code(s)

  • 48800000 - Information systems and servers
  • 48810000 - Information systems
  • 51610000 - Installation services of computers and information-processing equipment
  • 72267100 - Maintenance of information technology software
  • 72267200 - Repair of information technology software
  • 51612000 - Installation services of information-processing equipment
  • 72250000 - System and support services
  • 72253000 - Helpdesk and support services
  • 72253200 - Systems support services
  • 72261000 - Software support services

two.2.3) Place of performance

NUTS codes
  • UKD7 - Merseyside
Main site or place of performance

Merseyside

two.2.4) Description of the procurement

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:

1) Provision of new network, WiFi and security controls to support the main office

2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)

3) Microsoft licensing

4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services

5) Build of Windows based devices, including packaging and deployment of software

6) Provision of appropriate boundary controls for Windows based devices

7) Application build and/or migration to replace aging in-house software

8) Hosting and security of public facing interactive website elements

9) Unified communications

10) Mobile security controls

11) Project/programme management

12) Technical resources to enact the change and migrate to the new service

13) Ongoing 1st, 2nd and 3rd line operational support for all our IT

14) Provision of comprehensive backups

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 70

Price - Weighting: 30

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-035057


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

27 February 2024

five.2.2) Information about tenders

Number of tenders received: 9

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 9

Number of tenders received by electronic means: 9

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Intergence Systems Limited

Brewery Road, Pampisford

Cambridge

CB22 3HG

Telephone

+44 8452264167

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £860,916


Section six. Complementary information

six.3) Additional information

(MT Ref:231863)

six.4) Procedures for review

six.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

Email

publicprocurementreview@cabinetoffice.gov.uk

Telephone

+44 3450103503

Country

United Kingdom

Internet address

https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit