Contract

Provision of Technology Enabled Care Services

  • Lancashire County Council

F03: Contract award notice

Notice identifier: 2023/S 000-034421

Procurement identifier (OCID): ocds-h6vhtk-034daf

Published 21 November 2023, 2:43pm



Section one: Contracting authority

one.1) Name and addresses

Lancashire County Council

Fishergate

Preston

PR18XJ

Contact

Procurement Care-Health

Email

caphprocurement@lancashire.gov.uk

Telephone

+44 1772538206

Country

United Kingdom

Region code

UKD45 - Mid Lancashire

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.lancashire.gov.uk/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of Technology Enabled Care Services

Reference number

KH/ACS/LCC/20/1063

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC),

the purpose of the Service is to enhance the quality of cost-effective support and improve outcomes for individuals, using technology as an integral part of the care and support process.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £56,000,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKD44 - Lancaster and Wyre
  • UKD45 - Mid Lancashire
  • UKD46 - East Lancashire
  • UKD47 - Chorley and West Lancashire

two.2.4) Description of the procurement

Lancashire County Council intends to transform its traditional, reactive, telecare response service into a technology enabled care service, fit for the digital future. It is an ambitious commission that will introduce new and innovative technologies and digital approaches which enhance the experience and the outcomes for local people. This commission will significantly widen the scope of the current telecare service to become all age, preventive, proactive and fully integrated with the falls lifting service and the Lancashire and South Cumbria shared care record.

The Provider will deliver each of the following core service elements:

1. Assessment;

2. Procurement, purchase and lease of TEC equipment;

3. Installation, maintenance, repair, equipment collection and recycle;

4. Continuous innovation and service development;

5. Training and awareness raising for social care and health practitioners;

6. TEC monitoring;

7. A mobile responder service;

8. A falls lifting service; and

9. Data collection and analysis.

The Provider will work in partnership with the Commissioners to ensure the new service is embedded in practice. They will deliver training, raise awareness and employ Digital Ambassadors to enable the uptake of new technologies. Please refer to specification for full requirements of the service.

two.2.5) Award criteria

Quality criterion - Name: See procurement documents / Weighting: 60%

Price - Weighting: 40%

two.2.11) Information about options

Options: Yes

Description of options

60 months initially with option to extend for any period(s) up to a total maximum contract period of 7 years in total


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-008229


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

14 October 2023

five.2.2) Information about tenders

Number of tenders received: 6

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Progress Housing Association Limited

Leyland Lancashire

Country

United Kingdom

NUTS code
  • UKD4 - Lancashire
Companies House

FCA - 27792R

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £56,000,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice - The High Court

London

WC2A 2LL

Country

United Kingdom