Section one: Contracting authority
one.1) Name and addresses
Lancashire County Council
Fishergate
Preston
PR18XJ
Contact
Procurement Care-Health
caphprocurement@lancashire.gov.uk
Telephone
+44 1772538206
Country
United Kingdom
Region code
UKD45 - Mid Lancashire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.lancashire.gov.uk/isupplier/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.lancashire.gov.uk/isupplier/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.lancashire.gov.uk/isupplier/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Technology Enabled Care Services
Reference number
KH/ACS/LCC/20/1063
two.1.2) Main CPV code
- 85000000 - Health and social work services
- JA02 - For computer software
two.1.3) Type of contract
Services
two.1.4) Short description
Lancashire County Council (LCC) wishes to procure a Technology Enabled Service (TEC), the purpose of the Service is to enhance the quality of cost-effective support and improve outcomes for individuals, using technology as an integral part of the care and support process.
Tender Briefing - See ITT section 3.2
The Authority is offering a briefing for Tenderers as detailed in the Timetable. All Tenderers are recommended to attend.
Wednesday 29th March 10am-12pm Virtual Meeting
Please confirm who will be representing your organisation (name and status) by 5pm Wednesday 28th March 2023 by registering a place via email to caphprocurement@lancashire.gov.uk using ref: TEC Tender Briefing.
Please send any questions as a clarification request three days before the briefing to ensure they can be answered at the briefing using the messaging function on the Authority's e-tender portal Oracle Fusion. All clarification requests and the Authority's responses will be published on the e-tender portal on the clarification log. Any clarification requests received after the tender briefing will be responded to by the Authority via the published clarification log.
two.1.5) Estimated total value
Value excluding VAT: £56,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
two.2.4) Description of the procurement
Lancashire County Council intends to transform its traditional, reactive, telecare response service into a technology enabled care service, fit for the digital future. It is an ambitious commission that will introduce new and innovative technologies and digital approaches which enhance the experience and the outcomes for local people. This commission will significantly widen the scope of the current telecare service to become all age, preventive, proactive and fully integrated with the falls lifting service and the Lancashire and South Cumbria shared care record.
The Provider will deliver each of the following core service elements:
1. Assessment;
2. Procurement, purchase and lease of TEC equipment;
3. Installation, maintenance, repair, equipment collection and recycle;
4. Continuous innovation and service development;
5. Training and awareness raising for social care and health practitioners;
6. TEC monitoring;
7. A mobile responder service;
8. A falls lifting service; and
9. Data collection and analysis.
The Provider will work in partnership with the Commissioners to ensure the new service is embedded in practice. They will deliver training, raise awareness and employ Digital Ambassadors to enable the uptake of new technologies. Please refer to specification for full requirements of the service.
The indicative total value of Services includes £658,000 per annum which is funded in total by the Integrated Care Board (ICB) to fund the Falls Lifting service element of this TEC Service Contract across Lancashire, Blackburn with Darwen and South Cumbria. The Authority has received formal confirmation of funding for this element of the service for the first 18 months of the contract to 31st March 2025 (£987,000), however it is the intention of the ICB to receive formal confirmation of further funding for the remaining years of the contract (to November 2028, plus option for a further 2 years to November 2030). The Authority is not in a position to confirm the funding for the remaining years beyond March 2025. Following receipt of confirmation of further funding, no changes will be made to the Specification, only a continuation of Services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
option to extend for any period(s) up to a total maximum contract period of 7 years in total
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
The indicative total value of Services includes £658,000 per annum which is funded in total by the Integrated Care Board (ICB) to fund the Falls Lifting service element of this TEC Service Contract across Lancashire, Blackburn with Darwen and South Cumbria. The Authority has received formal confirmation of funding for this element of the service for the first 18 months of the contract to 31st March 2025 (£987,000), however it is the intention of the ICB to receive formal confirmation of further funding for the remaining years of the contract (to November 2028, plus option for a further 2 years to November 2030). The Authority is not in a position to confirm the funding for the remaining years beyond March 2025. Following receipt of confirmation of further funding, no changes will be made to the Specification, only a continuation of Services.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-018183
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
21 April 2023
Local time
10:00am
Changed to:
Date
28 April 2023
Local time
10:00am
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
21 April 2023
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice - The High Court
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice