Section one: Contracting entity
one.1) Name and addresses
SEVERN TRENT WATER LIMITED
2 St. Johns Street
COVENTRY
CV12LZ
Contact
Sarah Griffiths-Jones
sarah.griffiths-jones@severntrent.co.uk
Telephone
+44 2477716919
Country
United Kingdom
Region code
UKG33 - Coventry
Companies House
02366686
Internet address(es)
Main address
one.1) Name and addresses
Hafren Dyfrdwy Cyfyngedig
Wrexham
LL14 4EH
sarah.griffiths-jones@severntrent.co.uk
Country
United Kingdom
Region code
UKL - Wales
Companies House
03527628
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Fat, Oil and Grease (FOG) Reduction Management Services
two.1.2) Main CPV code
- 90715000 - Pollution investigation services
two.1.3) Type of contract
Services
two.1.4) Short description
FOG (Fat, Oil and Grease) reduction services:
1. The supply of Commercial and Domestic Field Visits: provision of a network of field operatives to visit clients.
2.Recharge and Litigation Case Management: debt collection services where food service establishments are recharged the costs of cleaning the sewers, and case preparation to support prosecution of non-payers
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79940000 - Collection agency services
- 90714000 - Environmental auditing
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This award is for FOG (Fat, Oil, Grease) reduction services viz:
1. Commercial Field Visits: the provision of a network of field operatives with water industry experience to visit FSEs (Food Service Establishments) to encourage FSEs to catch and divert FOG from entering the network.
2. Recharge and litigation case Management: the provision of cost recovery services where repeat offenders are recharged the costs of cleaning the sewers. For non-payers, prosecution document preparation.
3. Domestic Field visits: the supply of a network of field operatives to visit domestic properties in regions impacted by FOG incidents.
4. Administrative support services: the support services namely customer account management, field management, fleet management and training
two.2.5) Award criteria
Quality criterion - Name: managing compliance / Weighting: 20
Quality criterion - Name: managing high risk customers / Weighting: 10
Quality criterion - Name: legal support services / Weighting: 5
Quality criterion - Name: domestic customer engagement / Weighting: 10
Quality criterion - Name: commercial customer management / Weighting: 5
Quality criterion - Name: contractual clauses / Weighting: 10
Price - Weighting: 40
two.2.11) Information about options
Options: Yes
Description of options
Up to 48 months extension possible, each extension is for a minimum of 12 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-022000
Section five. Award of contract
Title
Fat, Oil and Grease (FOG) Reduction Management Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 November 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Environmental Compliance & Services Limited
Birmingham
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
08437019
The contractor is an SME
No
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Severn Trent Water Limited
2 St John's Street
Coventry
CV1 2LZ
Country
United Kingdom