Section one: Contracting authority
one.1) Name and addresses
Police and Crime Commissioner for Gwent
Police Headquarters, Llantarnam Park Way
Cwmbran
NP44 3FW
Contact
Sarah Fry
Telephone
+44 1633838111
Country
United Kingdom
NUTS code
UKL2 - East Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0384
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Victim Services
Reference number
JCPS0070
two.1.2) Main CPV code
- 75200000 - Provision of services to the community
two.1.3) Type of contract
Services
two.1.4) Short description
The Police and Crime Commissioner for Gwent is seeking Contractor(s) to provide a Service to enable adults, children and young people and their supporting family members who have been victims or witnesses of crime, to cope with the immediate impact of their experience and recover as fully as they are able from such experiences.
The Service shall be available to residents of the Force area, to both adults aged 18 and over and children and young people up to the age of 18, where they have been a victim or witness of a crime, or have been affected by a crime experienced by a relative or friend. This shall also include temporary residents visiting or studying in the Force area.
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKL16 - Gwent Valleys
- UKL2 - East Wales
- UKL21 - Monmouthshire and Newport
two.2.4) Description of the procurement
Police and Crime Commissioners across England and Wales were given the power and budget to
determine local victims’ services in 2012. Annually, the Gwent Police and Crime Commissioner
receives a Victim Services Support Grant from the Secretary of State for Justice to provide or
commission local victim support services to ensure that victims of crime are able to receive and access
the support they need to cope with, and as far as possible recover, from the effects of crime. Within the
Gwent Police and Crime Plan 2021-2025 the Commissioner has made supporting victims and
protecting the vulnerable a priority.
The Service shall support adults and children who have been affected by crime, either as a victim of
crime or as a family or friend of a victim of crime. The Service shall provide emotional and practical
support to enable Service Users to cope and recover from the harm they have experienced.
The primary aim of the Service is to enable adults, children and young people and their supporting
family members who have been victims or witnesses of crime to cope with the immediate impact of
their experience and recover as fully as they are able from such experiences.
The Contractor shall deliver the main objectives of the Service which are to:
i. Work with victims to understand the impact of the incident
ii. Support victims to address the impact of crime
iii. Support and improve victims experience of the criminal justice system
iv. Provide trauma informed, needs led support to victims
v. Provide a Service that identifies and adapts to a victim’s protected
characteristics and diversity needs
vi. Provide visible, accessible, clear, good quality information about the support
options to victims in Gwent
vii. Ensuring that mechanisms are in place to listen to and receive feedback from
Victims
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2025
End date
31 March 2030
This contract is subject to renewal
Yes
Description of renewals
The initial term of this contract will be 3 years with the option to renew on an annual basis for 2 years
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please refer to tender document
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 November 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English, Welsh
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
14 November 2024
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
ITT: itt_112592 - Victim Services
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145267
(WA Ref:145267)
The buyer considers that this contract is suitable for consortia.
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom