Section one: Contracting authority
one.1) Name and addresses
Police and Crime Commissioner for Gwent
Police Headquarters, Llantarnam Park Way
Cwmbran
NP44 3FW
Contact
Sarah Fry
Telephone
+44 1633838111
Country
United Kingdom
NUTS code
UKL2 - East Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0384
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Victim Services
Reference number
JCPS0070
two.1.2) Main CPV code
- 75200000 - Provision of services to the community
two.1.3) Type of contract
Services
two.1.4) Short description
The Police and Crime Commissioner for Gwent is seeking Contractor(s) to provide a Service to enable adults, children and young people and their supporting family members who have been victims or witnesses of crime, to cope with the immediate impact of their experience and recover as fully as they are able from such experiences.
The Service shall be available to residents of the Force area, to both adults aged 18 and over and children and young people up to the age of 18, where they have been a victim or witness of a crime, or have been affected by a crime experienced by a relative or friend. This shall also include temporary residents visiting or studying in the Force area.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,234,555.64
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKL16 - Gwent Valleys
- UKL2 - East Wales
- UKL21 - Monmouthshire and Newport
two.2.4) Description of the procurement
Police and Crime Commissioners across England and Wales were given the power and budget to
determine local victims’ services in 2012. Annually, the Gwent Police and Crime Commissioner
receives a Victim Services Support Grant from the Secretary of State for Justice to provide or
commission local victim support services to ensure that victims of crime are able to receive and access
the support they need to cope with, and as far as possible recover, from the effects of crime. Within the
Gwent Police and Crime Plan 2021-2025 the Commissioner has made supporting victims and
protecting the vulnerable a priority.
The Service shall support adults and children who have been affected by crime, either as a victim of
crime or as a family or friend of a victim of crime. The Service shall provide emotional and practical
support to enable Service Users to cope and recover from the harm they have experienced.
The primary aim of the Service is to enable adults, children and young people and their supporting
family members who have been victims or witnesses of crime to cope with the immediate impact of
their experience and recover as fully as they are able from such experiences.
The Contractor shall deliver the main objectives of the Service which are to:
i. Work with victims to understand the impact of the incident
ii. Support victims to address the impact of crime
iii. Support and improve victims experience of the criminal justice system
iv. Provide trauma informed, needs led support to victims
v. Provide a Service that identifies and adapts to a victim’s protected
characteristics and diversity needs
vi. Provide visible, accessible, clear, good quality information about the support
options to victims in Gwent
vii. Ensuring that mechanisms are in place to listen to and receive feedback from
Victims
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 55
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033131
Section five. Award of contract
Contract No
JCPS0070
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 April 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
VICTIM SUPPORT
Ground Floor, Building 3, Eastern Business Park Wern Fawr Lane, Old St. Mellons
Cardiff
CF35EA
Telephone
+44 7766070731
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,234,555.64
Section six. Complementary information
six.3) Additional information
ITT: itt_112592 - Victim Services
(WA Ref:150395)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom