Section one: Contracting authority
one.1) Name and addresses
2Gether Support Solutions Limited
William Harvey Hospital, Kennington Road, Ashford
Kent
TN24 0LZ
Contact
Senior Category Manager - Estates and Facilities (C298122)
2gether.2getherprocurement@nhs.net
Country
United Kingdom
Region code
UKJ44 - East Kent
Internet address(es)
Main address
https://www.2gethersupportsolutions.org/
Buyer's address
https://www.2gethersupportsolutions.org/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of security services solution
Reference number
C298122
two.1.2) Main CPV code
- 79710000 - Security services
two.1.3) Type of contract
Services
two.1.4) Short description
2gether Support Solutions Ltd. (herein referred to as "our" or "us" or "we") was formed in April 2018 as a new, wholly owned subsidiary company of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust (the "Trust"). We provide essential support services to the Trust, from facilities and property management to catering, procurement and portering.
We are intending to appoint a professional, competent and suitably experienced provider to deliver an effective security services solution across our core customer's hospitals sites on an all year round basis. The contract shall commence from 1st July 2025.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £9,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79713000 - Guard services
- 79711000 - Alarm-monitoring services
- 75241000 - Public security services
- 79714000 - Surveillance services
- 79715000 - Patrol services
two.2.3) Place of performance
NUTS codes
- UKJ44 - East Kent
two.2.4) Description of the procurement
2gether Support Solutions Ltd. (herein referred to as "our" or "us" or "we") was formed in April 2018 as a new, wholly owned subsidiary company of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust (the "Trust"). We provide essential support services to the Trust, from facilities and property management to catering, procurement and portering.
We are intending to appoint a professional, competent and suitably experienced provider to deliver an effective security services solution across our core customer's hospitals sites on an all year round basis. The contract shall commence from 1st July 2025.
two.2.5) Award criteria
Quality criterion - Name: Service quality / Weighting: 30
Quality criterion - Name: Capability and capacity / Weighting: 25
Quality criterion - Name: Social value / Weighting: 10
Quality criterion - Name: Value for money / Weighting: 5
Cost criterion - Name: Commercials / Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
Subject to overall service performance and earlier termination in accordance with the contract's terms and conditions, there may be a formal option to extend the contract by a further twelve (12) months, with this being reviewed by the Contracting Authority no later than six (6) months prior to the third anniversary of the contract's commencement date.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-041091
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 June 2025
five.2.2) Information about tenders
Number of tenders received: 14
Number of tenders received from SMEs: 14
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 14
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Assist Services Group Ltd
Unit B Ascensis Tower, Juniper Drive, Battersea Reach
London
SW18 1AY
Country
United Kingdom
NUTS code
- UKL - Wales
National registration number
02231601
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £9,000,000
Total value of the contract/lot: £8,654,825
Section six. Complementary information
six.3) Additional information
This contract award decision has been made as per the Contracting Authority's governance processes.
No declared conflicts or potential conflicts of interest of the individuals making the decision were identified.
six.4) Procedures for review
six.4.1) Review body
East Kent Hospitals University NHS Foundation Trust
Trust Headquarters, Kent and Canterbury Hospital, Ethelbert Road
Canterbury
CT1 3NG
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
2Gether Support Solutions Limited
William Harvey Hospital, Kennington Road, Ashford
Kent
TN24 0LZ
Country
United Kingdom
Internet address
https://www.2gethersupportsolutions.org/
six.4.4) Service from which information about the review procedure may be obtained
2Gether Support Solutions Limited
William Harvey Hospital, Kennington Road, Ashford
Kent
TN24 0LZ
Country
United Kingdom