Section one: Contracting authority
one.1) Name and addresses
Wirral Borough Council
Marriss House, 3rd Floor South Wing Hamilton Street
Birkenhead
CH41 5AL
Contact
Ms Georgina Holsgrove
georginaholsgrove@wirral.gov.uk
Telephone
+44 01516662000
Country
United Kingdom
Region code
UKD74 - Wirral
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
www.procontract.due-north.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Wirral Information and Advice Service
Reference number
DN684617
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The information and advice service will support local people to access the right information or advice relating to their wellbeing, care and support needs.
Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support in order to know their rights and to live independently. Good information should help people with support needs and carers make informed choices, enable them to take control and help service users and carers to maintain their abilities, skills and independence well into the future.
The service will co-ordinate and deliver a wide range of information and advice to support local people to be as independent as possible, including supporting residents to:
• Manage their finances and experience less poverty, homelessness and hardship.
• Make informed personal choices about how to help themselves or how to access support.
• Prevent them from needing more intensive support
• Increase confidence in the use of digital technology (to support access to advice and information)
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD74 - Wirral
two.2.4) Description of the procurement
The information and advice service will support local people to access the right information or advice relating to their well being, care and support needs.
Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support in order to know their rights and to live independently. Good information should help people with support needs and carers make informed choices, enable them to take control and help service users and carers to maintain their abilities, skills and independence well into the future.
The service will co-ordinate and deliver a wide range of information and advice to support local people to be as independent as possible, including supporting residents to:
• Manage their finances and experience less poverty, homelessness and hardship.
• Make informed personal choices about how to help themselves or how to access support.
• Prevent them from needing more intensive support
• Increase confidence in the use of digital technology (to support access to advice and information)
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
25 October 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
25 October 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The royal courts of Justice
The Strand
London
Country
United Kingdom