Section one: Contracting authority
one.1) Name and addresses
Wirral Borough Council
Marriss House, 3rd Floor South Wing Hamilton Street
Birkenhead
CH41 5AL
Contact
Ms Georgina Holsgrove
georginaholsgrove@wirral.gov.uk
Telephone
+44 1516663841
Country
United Kingdom
NUTS code
UKD74 - Wirral
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Wirral Information and Advice Service
Reference number
DN684617
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The information and advice service will support local people to access the right information or advice relating to their wellbeing, care and support needs.
Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support in order to know their rights and to live independently. Good information should help people with support needs and carers make informed choices, enable them to take control and help service users and carers to maintain their abilities, skills and independence well into the future.
The service will co-ordinate and deliver a wide range of information and advice to support local people to be as independent as possible, including supporting residents to:
• Manage their finances and experience less poverty, homelessness and hardship.
• Make informed personal choices about how to help themselves or how to access support.
• Prevent them from needing more intensive support
• Increase confidence in the use of digital technology (to support access to advice and information)
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £7,000,000 / Highest offer: £7,000,000 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD74 - Wirral
two.2.4) Description of the procurement
The information and advice service will support local people to access the right information or advice relating to their wellbeing, care and support needs.
Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support in order to know their rights and to live independently. Good information should help people with support needs and carers make informed choices, enable them to take control and help service users and carers to maintain their abilities, skills and independence well into the future.
The service will co-ordinate and deliver a wide range of information and advice to support local people to be as independent as possible, including supporting residents to:
• Manage their finances and experience less poverty, homelessness and hardship.
• Make informed personal choices about how to help themselves or how to access support.
• Prevent them from needing more intensive support
• Increase confidence in the use of digital technology (to support access to advice and information)
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 65
Price - Weighting: 25
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-028407
Section five. Award of contract
Contract No
DN684617
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 December 2023
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Wirral Citizens Advice Bureau Limited
Haymarket Conway, Conway Street
Birkenhead
CH41 5HS
Country
United Kingdom
NUTS code
- UKD74 - Wirral
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,999,925.20
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The royal courts of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom