Scope
Reference
CPG/12336/2025
Description
Post requires a service contract to maintain the security barrier/gates at the British Embassy compound. The maintenance agreement includes 4 visits per year from COVA UK engineers to service the physical gates and electronic operating system. Spare parts are not included in the service agreement, and these are charged separately as and when required.
Contract 1
Supplier
Contract value
- £70,760 excluding VAT
- £70,760 including VAT
Below the relevant threshold
Date signed
13 May 2025
Contract dates
- 20 May 2025 to 19 May 2027
- 2 years
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
- 34928300 - Safety barriers
Contract locations
- US - United States
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Financial Control | Invoices are accurate & submitted in a timely manner. To achieve KPI the Contractor must send 100% of the bills with the accurate services cost. |
1 months |
| Pricing | Service Provider to abide to the pricing accorded in the contract throughout the duration of the relationship. Variation to contract to be considered with prior evidence and should be agreed and signed... |
1 months |
| Agreed action points | Implementation of any agreed action points arising from agreed works to be executed against agreed timelines. Action points implemented & reported to PM. |
1 months |
| Service Reports | Service reports to be available at all times if requested. |
3 months |
| Timing of Response and Delivery | The Contractor shall respond to Authorities solicitation in a period no longer than 8 hours. To achieve KPI the Contractor must comply to respond 100% of the times. |
1 months |
| Service Delivery | Compliance with the service delivery in accordance with The Statement of Requirement Services indicated in ATT 4 to be meet or exceeded. |
1 months |
| Quality | Any issues of quality discovered during work inspections or otherwise are mentioned verbally with representative from the British Embassy on site, or with written report/email and solution implemented... |
1 months |
| Customer Satisfaction | The Authority is satisfied with the service. |
1 months |
| H&S | Service Provider & their staff to abide by standards equivalent to those set out in the Health &Safety requirements. CM to review and train staff as required. |
1 months |
| Security | Un-authorised access to the Authority's premises, or security incidents due to Contractor negligence. CM to check ongoing compliance with site specific requirements & to ensure any failures are... |
1 months |
| Reporting | The Contractor should ensure timely/quickly provision of a report of work highlighting work completed, any findings or additional requirements. |
1 months |
| Staffing levels and coverage | Contract Manager to ensure that the provision of additional staff for any additional work, to cover annual leave or sickness is undertaken within 24 hours of submission of the request unless agreed... |
1 months |
| Uniforms and presentation | All staff are well presented, wearing clean uniform in good condition and have identification visible at all times. CM to ensure any uniform related issues are resolved in a timely manner & that... |
1 months |
| Code of Conduct | All staff comply with the Contractors' Code of Conduct, to abide by standards, not to engage in any conduct that may embarrass the FCDO or HMG. CM to report during regular meetings |
1 months |
Signed contract documents
CPG.12336.2025 - Provision of Maintenance of the Security Barriers Gates for Washington Fully Signed (1).pdf
Procedure
Procedure type
Below threshold - open competition
Supplier
Cova Security Gates Ltd
Unit C1, Sussex Manor Business Park
Gatwick Road, Crawley
RH10 9NH
United Kingdom
Region: UKJ28 - West Sussex (North East)
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Foreign, Commonwealth and Development Office
- Public Procurement Organisation Number: PXRR-8771-PHVX
King Charles Street
London
SW1A 2AH
United Kingdom
Email: ame.procurement2@fcdo.gov.uk
Website: https://www.gov.uk/government/organisations/foreign-commonwealth-development-office
Region: UKI32 - Westminster
Organisation type: Public authority - central government