Section one: Contracting entity
one.1) Name and addresses
NORTHERN TRAINS LIMITED
Albany House Albany House,94-98 Petty France
LONDON
SW1H9AE
Contact
Neil Bowen
neil.bowen@northernrailway.co.uk
Country
United Kingdom
NUTS code
UKD - North West (England)
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Operations Management System
two.1.2) Main CPV code
- 42965110 - Depot system
two.1.3) Type of contract
Supplies
two.1.4) Short description
NTL are looking to procure a cloud based integrated IT system to support the Engineering and Maintenance
part of the business in their daily tasks for their maintenance at their depots for visualization of the planned
work, briefings, visual planning, managing all maintenance documentation and their update workflow processes,
providing the MSG3 approach for maintenance, and keeping a depot log for all maintenance tasks.
This Periodic Indicative Notice (PIN) acts to instigate the following:
• to provide advance notice to the market of an imminent procurement activity to procure a new Operations
Management Solution, to provide an initial outline of the scope of services, and to
• allow NTL to reduce the timescales associated with the tendering process.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 33952000 - Transport equipment and auxiliary products to transportation
- 42965110 - Depot system
- 48311100 - Document management system
- 63711000 - Support services for railway transport
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
Main site or place of performance
The solution will be utilized by Northern Trains across the North of England
two.2.4) Description of the procurement
Northern Trains Limited (NTL) provides 2,800 local and regional train services every day across the north of
England, serving a population of nearly 15 million. There are now 108 million passenger journeys made on our network each year and we employ over 6,500 people. This makes Northern the second largest train operator in
the UK. Since 2016 we have been modernising to improve our customers' experience by:
• removing Pacer trains
• introducing 101 brand new trains
• providing more than 2,000 extra services each week
• enhancing depots
• improving infrastructure through gauge clearances and lengthening platforms
• improving ticketing and retailing
From 1 March 2020 we came under public ownership and became Northern Trains Limited, a subsidiary of the
Department for Transport's own agency, DfT OLR Holdings (DOHL). We continue to trade under the name of
Northern.
In light of our obligations under Utility Contract Regulations (UCR) 2016 we are looking to procure an integrated
system with a view of delivering a 'best of class' service that would align to our strategic vision for Engineering
and Maintenance going forward, we expect that a new system would be;
A cost effective, market leading, online cloud based system, that will:
make the management of maintenance tasks at the depot easier for the staff , reducing the amount of
maintenance task by applying the MSG3 method whilst providing the Engineering leadership team and control
with up to date business insight data.
• Remain market leading, with ongoing investment and roadmap, to offer a best in class ecommerce experience.
• Integrate into our wider Engineering Change programme and with our new asset management system and
other business insight systems
• Be appropriate for Northern's investment appetite and team size.
• Enterprise-grade solution, meeting relevant security, accuracy, performance and availability targets.
• Ability to seamlessly integrate data from other UK train systems as Genius, Bugle, Voyager.
Suppliers who wish to make an expression of interest should notify NTL of their intention by email to: Neil
Bowen, Procurement Manager neil.bowen@northernrailway.co.uk
Suppliers will be issued with a Memorandum of Information (MOI) detailing a high-level summary of the
proposed scope and a summary of the procurement process. In addition, NTL will issue a Market Engagement
Questionnaire which will look to pose a series of questions which aim to provide NTL with greater market
awareness of existing capabilities prior to commencing the procurement exercise.
Information enclosed in the questionnaire form will be treated in the strictest confidence, suppliers should note
that NTL may use the information provided to help inform the procurement exercise, the requirements and any
other associated approach.
The deadline for return of the questionnaire is 12:00 (GMT) midday on the 1st December 2021, those who
miss the deadline can still forward the information, but NTL reserve the right to either ex/include the details for
consideration
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
Two (2) extension periods will be applicable each of a period of 12 months
two.3) Estimated date of publication of contract notice
7 January 2022
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Northern Trains Limited
9 Rougier Street
York
YO16HZ
Country
United Kingdom