Section one: Contracting authority
one.1) Name and addresses
Wolverhampton City Council
Civic Centre, St Peters Square
Wolverhampton
WV1 1RL
Contact
Miss Anna Dumont
Anna.Dumont@wolverhampton.gov.uk
Telephone
+44 1902551099
Country
United Kingdom
NUTS code
UKG39 - Wolverhampton
Internet address(es)
Main address
http://www.wolverhampton.gov.uk
Buyer's address
http://www.wolverhamptontenders.com
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
http://www.wolverhamptontenders.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
http://www.wolverhamptontenders.com
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CWC21082 - Housing Tenant and Scrutiny Engagement
Reference number
DN569884
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
City of Wolverhampton Council (CWC) own over 22,000 properties within the city, that are managed across five managing agents; Wolverhampton Homes and the city’s four tenant management organisations (TMOs).
The Council is seeking a service provider who will deliver a tenant led scrutiny and engagement service for tenants in the scrutiny of the City of Wolverhampton Council’s Housing Services performance. The provider will work in partnership with the Council and its Managing Agents to establish a new scrutiny process to be imbedded into existing governance structures, recruit and support tenants and leaseholders to facilitate the scrutiny process and increase the number of tenants engaged in strategic consultation. The aim of the service is to enable tenants to influence, challenge and scrutinise performance and policy to improve service quality and outcomes for all.
The service will be completely independent of both the Council and its Managing Agents and will be accessible to all Council tenants and leaseholders, the service provision must therefore reflect a variety of needs and methods of engagement so that all tenants and leaseholders that want to be involved (to varying degrees) can.
two.1.5) Estimated total value
Value excluding VAT: £280,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG39 - Wolverhampton
two.2.4) Description of the procurement
City of Wolverhampton Council (CWC) own over 22,000 properties within the city, that are managed across five managing agents; Wolverhampton Homes and the city’s four tenant management organisations (TMOs).
The Council is seeking a service provider who will deliver a tenant led scrutiny and engagement service for tenants in the scrutiny of the City of Wolverhampton Council’s Housing Services performance. The provider will work in partnership with the Council and its Managing Agents to establish a new scrutiny process to be imbedded into existing governance structures, recruit and support tenants and leaseholders to facilitate the scrutiny process and increase the number of tenants engaged in strategic consultation. The aim of the service is to enable tenants to influence, challenge and scrutinise performance and policy to improve service quality and outcomes for all.
The service will be completely independent of both the Council and its Managing Agents and will be accessible to all Council tenants and leaseholders, the service provision must therefore reflect a variety of needs and methods of engagement so that all tenants and leaseholders that want to be involved (to varying degrees) can.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £280,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As per tender documentation available at www.wolverhamptontenders.com
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 November 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
4 November 2021
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Director of Governance
Civic Centre, St Peter's Square
Wolverhampton
WV1 1SH
Country
United Kingdom