Tender

Integrated Case Management System for the Healthy Lifestyle Service

  • Leicester City Council

F02: Contract notice

Notice identifier: 2023/S 000-023359

Procurement identifier (OCID): ocds-h6vhtk-03ee91

Published 10 August 2023, 11:47am



Section one: Contracting authority

one.1) Name and addresses

Leicester City Council

City Hall, 115 Charles Street

Leicester

LE1 1FZ

Contact

Mrs Lorraine Dixon

Email

Lorraine.Dixon@leicester.gov.uk

Telephone

+44 1164541219

Country

United Kingdom

Region code

UKF21 - Leicester

Internet address(es)

Main address

http://www.leicester.gov.uk

Buyer's address

http://www.leicester.gov.uk

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://procontract.due-north.com/Advert/Index?advertId=07b1089b-6637-ee11-8124-005056b64545

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://procontract.due-north.com/Advert/Index?advertId=07b1089b-6637-ee11-8124-005056b64545

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Integrated Case Management System for the Healthy Lifestyle Service

Reference number

DN684090

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

The Council’s Healthy Lifestyle service is based upon having an administrative hub whose role is to manage and maintain contact with service users and manage and maintain all information held relating to the customer and the provision of service. This includes, but is not limited to, initial assessment of clients, the booking and communication of appointments / sessions, bulk communications with service users, tracking of post intervention outcomes and provision of information to the referrer to inform them of intervention progress and outcomes. The current contract in place is due to end on the 10th March 2024.

two.1.5) Estimated total value

Value excluding VAT: £415,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKF21 - Leicester

two.2.4) Description of the procurement

The Council’s Healthy Lifestyle service is based upon having an administrative hub whose role is to manage and maintain contact with service users and manage and maintain all information held relating to the customer and the provision of service. This includes, but is not limited to, initial assessment of clients, the booking and communication of appointments / sessions, bulk communications with service users, tracking of post intervention outcomes and provision of information to the referrer to inform them of intervention progress and outcomes. The current contract in place is due to end on the 10th March 2024.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 80

Price - Weighting: 20

two.2.6) Estimated value

Value excluding VAT: £415,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

120

This contract is subject to renewal

Yes

Description of renewals

Initial term 2 years, options to extend for a further eight years in one year periods 1+1+1+1+1+1+1+1 (ten years)

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

11 September 2023

Local time

10:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

10 August 2023

Local time

11:45am


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Construction and Technology Court (Queens Bench Division)

Priory Courts, 33 Bull Street

Birmingham

B4 6DS

Country

United Kingdom