Awarded contract

Supply of ECNS and LowCode Nurse Triage software to The Welsh Ambulance Service NHS Trust

  • NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

F03: Contract award notice

Notice reference: 2022/S 000-022326

Published 12 August 2022, 3:42pm



Section one: Contracting authority

one.1) Name and addresses

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Alder House Alder Court St.Asaph Business Park

St.Asaph

LL17 OJL

Contact

Ian Jones

Email

ian.r.jones@wales.nhs.uk

Telephone

+44 1745366813

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

http://nwssp.nhs.wales/ourservices/procurement-services/

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

one.4) Type of the contracting authority

Ministry or any other national or federal authority

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Supply of ECNS and LowCode Nurse Triage software to The Welsh Ambulance Service NHS Trust

two.1.2) Main CPV code

  • 48180000 - Medical software package

two.1.3) Type of contract

Supplies

two.1.4) Short description

ECNS and LowCode Nurse Triage software. This software includes elements that are considered essential requirement systems:

Multiple potential dispositions over 200 algorithms (emergency and urgent)

Multiple layers of customer-modifiable scripts

Customer-modifiable Points of Care and integration of Directory of Services

Integrates with alternative transportation and destination initiatives.

Case management referral options

Integrated video conferencing facility that follows the algorithm (cloud-based storage)

Cloud-based referral storage

Quaternary logic-driven protocols

Age-specific clinical triage protocols are broken down into six age groups

Open-ended, protocol-based content to fully assure thorough questioning

Email, text, and web-based worsening & self-care instructions (cloud-based storage)

Automates and digitises the full audit process

Hosts data entry, compliance scoring, performance, record keeping on one platform.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48180000 - Medical software package

two.2.3) Place of performance

NUTS codes
  • UKL - Wales

two.2.4) Description of the procurement

Purchase of Software Licenses & Maintenance Support:

ECNS and LowCode Nurse Triage software. This software included elements that are considered essential

Multiple potential dispositions over 200 algorithms (emergency and urgent)

Multiple layers of customer-modifiable scripts

Customer modifiable Points of Care and integration of Directory of Services

Integrates with alternative transportation and destination initiatives.

Case management referral options

Integrated video conferencing facility that follows the algorithm (cloud-based storage)

Cloud-based referral storage

Quaternary logic-driven protocols

Age-specific clinical triage protocols are broken down into six age groups

Open-ended, protocol-based content to fully assure thorough questioning

Email, text, and web-based worsening & self-care instructions (cloud-based storage)

Automates and digitises the full audit process

Hosts data entry, compliance scoring, performance, record keeping on one platform.

two.2.5) Award criteria

Quality criterion - Name: as per procurement docs / Weighting: 100

Price - Weighting: 0

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

PDC is the only provider of the ECNS and LowCode Nurse Triage software. This software included elements that are considered essential requirements that other suppliers do not have within their existing systems:

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-020329


Section five. Award of contract

Contract No

N/a

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section six. Complementary information

six.3) Additional information

Purchase of Software Licenses & Maintenance Support:

ECNS and LowCode Nurse Triage software. This software included elements that are considered essential

Multiple potential dispositions over 200 algorithms (emergency and urgent)

Multiple layers of customer-modifiable scripts

Customer-modifiable Points of Care and integration of Directory of Services

Integrates with alternative transportation and destination initiatives.

Case management referral options

Integrated video conferencing facility that follows the algorithm (cloud-based storage)

Cloud-based referral storage

Quaternary logic-driven protocols

Age-specific clinical triage protocols are broken down into six age groups

Open-ended, protocol-based content to fully assure thorough questioning

Email, text, and web-based worsening & self-care instructions (cloud-based storage)

Automates and digitises the full audit process

Hosts data entry, compliance scoring, performance, record

(WA Ref:123994)

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

NHS Wales Shared Services

Alder House Alder Court St Asaph Business Park

St.Asaph

Country

United Kingdom