Section one: Contracting authority/entity
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Alder House Alder Court St.Asaph Business Park
St.Asaph
LL17 OJL
Contact
Ian Jones
Telephone
+44 1745366813
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supply of ECNS and LowCode Nurse Triage software to The Welsh Ambulance Service NHS Trust
two.1.2) Main CPV code
- 48180000 - Medical software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
ECNS and LowCode Nurse Triage software. This software includes elements that are considered essential requirement systems:
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £374,800
two.2) Description
two.2.2) Additional CPV code(s)
- 48180000 - Medical software package
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Purchase of Software Licenses & Maintenance Support:
ECNS and LowCode Nurse Triage software. This software included elements that are considered essential
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
PDC is the only provider of the ECNS and LowCode Nurse Triage software. This software included elements that are considered essential requirements that other suppliers do not have within their existing systems:
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record keeping on one platform.
Allows in-depth analysis of individual incident performance reports, and Individual/Shift/Agency Performance Reports, and Individual/Agency Trends reports.
Of particular note:
LowCode is the only Nurse Triage system globally that interconnects with WASTs existing 999 dispatch software, Medical Priority Dispatch System (MPDS). This is essential.
LowCode is the only provider of nurse triage software that integrates fully in a bidirectional way with WASTs existing Computer Aided Dispatch System (CAD). This is essential.
LowCode is the only Emergency Nurse Triage system that is fully compatible with WASTs existing Advanced Quality Assurance (AQUA) software program. This is essential.
PDC are the only provider of 24-hour/7-day technical support service for the LowCode Nurse Triage software system. 3rd party services do not provide this support service.
LowCode is the only Nurse Triage software system recognised by the International Academies of Emergency Dispatch as being able to accredit the Centre of Accredited Excellence status (ACE). WAST currently holds non-medical ACE status, and achieving both medial and non-medical ACE is key for organisational reputation within the field of International dispatch and response
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
Contract No
STW.5103
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
27 July 2021
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Priority Solutions Inc.
110 S Regent St, STE 500
SLC
84111
Telephone
+1 8013639127
Country
United States
NUTS code
- US - United States
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £374,800
Section six. Complementary information
six.3) Additional information
Purchase of Software Licenses & Maintenance Support:
ECNS and LowCode Nurse Triage software. This software included elements that are considered essential
Multiple potential dispositions over 200 algorithms (emergency and urgent)
Multiple layers of customer-modifiable scripts
Customer-modifiable Points of Care and integration of Directory of Services
Integrates with alternative transportation and destination initiatives.
Case management referral options
Integrated video conferencing facility that follows the algorithm (cloud-based storage)
Cloud-based referral storage
Quaternary logic-driven protocols
Age-specific clinical triage protocols are broken down into six age groups
Open-ended, protocol-based content to fully assure thorough questioning
Email, text, and web-based worsening & self-care instructions (cloud-based storage)
Automates and digitises the full audit process
Hosts data entry, compliance scoring, performance, record
(WA Ref:112737)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
NHS Wales Shared Services
Alder House Alder Court St Asaph Business Park
St.Asaph
Country
United Kingdom