Contract

The Beatles Story Integrated Ticketing Online and Product Inventory System

  • The Beatles Story Ltd

F03: Contract award notice

Notice identifier: 2023/S 000-021989

Procurement identifier (OCID): ocds-h6vhtk-03960e

Published 28 July 2023, 12:24pm



Section one: Contracting authority

one.1) Name and addresses

The Beatles Story Ltd

Britannia Vaults

Liverpool

L3 4AD

Contact

Procurement Officer

Email

tender@liverpoolcityregion-ca.gov.uk

Telephone

+44 1513301111

Country

United Kingdom

Region code

UKD7 - Merseyside

Internet address(es)

Main address

http://www.merseytravel.gov.uk/

Buyer's address

http://www.merseytravel.gov.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Tourism


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

The Beatles Story Integrated Ticketing Online and Product Inventory System

Reference number

DN631561

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

The Beatles Story Ltd is looking to procure an integrated Ticketing, Online and Product Inventory System. We are looking to appoint a provider for 3 years with the option to extend for 1 year, followed by a further 1 year..

The new booking system platform is at the heart of the requirement and requires a central back office EPOS system which will manage all aspects of tickets and product sales in real time, delivered simultaneously through multiple sales channels including online via the following channels:

• The Beatles Story Website

• API links into OTA’s and Channel Managers

• The Systems’ POS at Admissions

• The Sales Office

• Local partner sales portals

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £291,945

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKD7 - Merseyside

two.2.4) Description of the procurement

The Beatles Story Ltd is looking to procure an integrated Ticketing, Online and Product Inventory System. We are looking to appoint a provider for 3 years with the option to extend for 1 year, followed by a further 1 year..

The new booking system platform is at the heart of the requirement and requires a central back office EPOS system which will manage all aspects of tickets and product sales in real time, delivered simultaneously through multiple sales channels including online via the following channels:

• The Beatles Story Website

• API links into OTA’s and Channel Managers

• The Systems’ POS at Admissions

• The Sales Office

• Local partner sales portals

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 60

Price - Weighting: 40

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-000599


Section five. Award of contract

Title

The Beatles Story Integrated Ticketing Online and Product Inventory System

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

30 June 2023

five.2.2) Information about tenders

Number of tenders received: 11

Number of tenders received from SMEs: 11

Number of tenders received from tenderers from other EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 11

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Digital Ticketing Systems Ltd

Sigma House Oak View Close, Edginswell Park

Torquay

TQ2 7FF

Country

United Kingdom

NUTS code
  • UKD7 - Merseyside
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £291,945

Total value of the contract/lot: £291,945


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

Country

United Kingdom