Tender

The Beatles Story Integrated Ticketing Online and Product Inventory System

  • The Beatles Story Ltd

F02: Contract notice

Notice identifier: 2023/S 000-000599

Procurement identifier (OCID): ocds-h6vhtk-03960e

Published 9 January 2023, 5:04pm



Section one: Contracting authority

one.1) Name and addresses

The Beatles Story Ltd

Britannia Vaults, Albert Dock

Liverpool

L3 4AD

Contact

Procurement Team

Email

tender@liverpoolcityregion-ca.gov.uk

Telephone

+44 1513301197

Country

United Kingdom

Region code

UKD7 - Merseyside

Internet address(es)

Main address

www.beatlesstory.com

Buyer's address

www.beatlesstory.com

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

www.the-chest.org.uk

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

www.the-chest.org.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Tourism


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

The Beatles Story Integrated Ticketing Online and Product Inventory System

Reference number

DN631561

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

The Beatles Story Ltd is looking to procure an integrated Ticketing, Online and Product Inventory System. We are looking to appoint a provider for 3 years with the option to extend for 1 year, followed by a further 1 year..

The new booking system platform is at the heart of the requirement and requires a central back office EPOS system which will manage all aspects of tickets and product sales in real time, delivered simultaneously through multiple sales channels including online via the following channels:

• The Beatles Story Website

• API links into OTA’s and Channel Managers

• The Systems’ POS at Admissions

• The Sales Office

• Local partner sales portals

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKD7 - Merseyside

two.2.4) Description of the procurement

The Beatles Story Ltd is looking to procure an integrated Ticketing, Online and Product Inventory System. We are looking to appoint a provider for 3 years with the option to extend for 1 year, followed by a further 1 year..

The new booking system platform is at the heart of the requirement and requires a central back office EPOS system which will manage all aspects of tickets and product sales in real time, delivered simultaneously through multiple sales channels including online via the following channels:

• The Beatles Story Website

• API links into OTA’s and Channel Managers

• The Systems’ POS at Admissions

• The Sales Office

• Local partner sales portals

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 60

Price - Weighting: 40

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

Yes

Description of renewals

Contract may be extended for 12 months, followed by a further 12 months.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

8 February 2023

Local time

11:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

8 February 2023

Local time

11:00am

Information about authorised persons and opening procedure

The Procurement Team via The Chest


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

Country

United Kingdom