Scope
Reference
C21952
Description
Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:00 -17:30 Monday - Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur
Contract 2. Capula Maintenance & Support agreement
Supplier
Contract value
- £875,000 excluding VAT
- £1,093,750 including VAT
Above the relevant threshold
Date signed
13 May 2025
Contract dates
- 14 May 2025 to 31 March 2028
- Possible extension to 31 March 2030
- 4 years, 10 months, 18 days
Description of possible extension:
Potential of a 2 year extension subject to performance and governance.
Main procurement category
Services
CPV classifications
- 72416000 - Application service providers
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - intellectual property or exclusive rights
The supplier has either built or modified the applications in question and are the only SMEs that have the skills and IPR required to provide change, incident and maintenance support for said applications.
Supplier
Capula Ltd
- Public Procurement Organisation Number: PXXX-1346-PQPZ
Orion House, Stone Business Park, Stone, Staffordshire
Stone
ST15 0LT
United Kingdom
Email: tony.martin@capula.com
Website: https://capula.com
Region: UKG24 - Staffordshire CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2. Capula Maintenance & Support agreement
Contracting authority
Sellafield Limited - Hinton
- Public Procurement Organisation Number: PWYP-8439-MZWY
Hinton House, Birchwood Park Avenue
Warrington
WA3 6GR
United Kingdom
Email: kevin.cape@sellafieldsites.com
Website: https://www.gov.uk/government/organisations/sellafield-ltd
Region: UKD61 - Warrington
Organisation type: Public authority - sub-central government