Section one: Contracting authority
one.1) Name and addresses
Newcastle University
Newcastle University, Procurement Services, Kingsgate
Newcastle
NE1 7RU
Contact
Mr Dave Anderson
Telephone
+44 1912085360
Country
United Kingdom
Region code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
(NU/1777) Supply of a Survey Platform Solution
Reference number
DN612131
two.1.2) Main CPV code
- 79311000 - Survey services
two.1.3) Type of contract
Services
two.1.4) Short description
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
two.2.4) Description of the procurement
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
two.2.5) Award criteria
Quality criterion - Name: Technical Merit and Functional Fit / Weighting: 20
Quality criterion - Name: Usability / Weighting: 20
Quality criterion - Name: Qualitative Requirement / Weighting: 20
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-012399
Section five. Award of contract
Title
(NU/1777) Supply of a Survey Platform Solution
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Newcastle University
Newcastle upon Tyne
Country
United Kingdom