Section one: Contracting authority
one.1) Name and addresses
Newcastle University
Newcastle University, Procurement Services, Kingsgate
Newcastle
NE1 7RU
Contact
Mr Dave Anderson
Telephone
+44 1912085360
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=b83ab5fb-f7d1-ec11-8114-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=b83ab5fb-f7d1-ec11-8114-005056b64545
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
(NU/1777) Supply of a Survey Platform Solution
Reference number
DN612131
two.1.2) Main CPV code
- 79311000 - Survey services
two.1.3) Type of contract
Services
two.1.4) Short description
Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore.
Please note that tenders are only invited from bidders who have an existing off the shelfsolution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions.
Expressions of interest in this project can be made by registering via the University etendering
portal at: https://procontract.due-north.com/Advert/Index?advertId=b83ab5fb-f7d1-ec11-8114-005056b64545
The contract reference is NU/1777.
The deadline for expressing an interest is Thursday 9th June 2022 at 16:00 BST.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
two.2.4) Description of the procurement
Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore.
Please note that tenders are only invited from bidders who have an existing off the shelfsolution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions.
Expressions of interest in this project can be made by registering via the University etendering
portal at: https://procontract.due-north.com/Advert/Index?advertId=b83ab5fb-f7d1-ec11-8114-005056b64545
The contract reference is NU/1777.
The deadline for expressing an interest is Thursday 9th June 2022 at 16:00 BST.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
Yes
Description of renewals
The contract is expected to commence in July 2022 ready to ‘go-live’ on 26 September 2022, but for the purposes of licensing will run for an initial 12 months from the go-live date, ending on 4th September 2023. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from 26 September 2023 until 25 September 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from 26 September 2024 to 25 September 2025.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Expressions of interest in this project can be made by registering via the University etendering
portal at: https://procontract.due-north.com/Advert/Index?advertId=b83ab5fb-f7d1-ec11-8114-005056b64545
The contract reference is NU/1777.
The deadline for expressing an interest is Thursday 9th June 2022 at 16:00 BST.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
13 June 2022
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
13 June 2022
Local time
2:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Newcastle University
Newcastle upon Tyne
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The University will incorporate a standstill period at the point information on the award of the
contract is communicated to tenderers. That notification will provide full information on the
award decision. The standstill period, which will be for a minimum of 10 calendar days,
provides time for unsuccessful tenderers to challenge the award decision before the
contract is entered into.
The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who
have been harmed or are at risk of harm by a breach of the rules to take action in the High
Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive
knowledge of breach.