Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
Mulberry Place
London
E14 2BG
Contact
Ms Phyllis Addo
phyllis.addo@towerhamlets.gov.uk
Telephone
+44 2073645000
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.londontenders.org/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.londontenders.org/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS
Reference number
DN728025
two.1.2) Main CPV code
- 85311000 - Social work services with accommodation
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough.
This Tender consist of 5 Lots
• Lot 1 Medium-High Support Male Only (Founders House, 123 units)
• Lot 2 Medium-High Support Female Only (Riverside House, 60 units)
• Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from
• Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from
• Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from.
The contract period is 3 years with three optional 1 yr extensions.
Full details in the accompanying specification of requirements.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The provider will offer 123 units of supported accommodation for men.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies.
The maximum contract value for this Lot is £1,010,443 per annum
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The provider will offer 60 units of supported accommodation for women.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
The maximum contract value for this Lot is £594,569 per annum
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
3
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder to deliver the support service from.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week. There is also a requirement to provide 25 hours of personalised care / enhanced cleaning.
Out of hours cover will be available to the staff in the support service at times of emergencies
The maximum contract value for this Lot is ££619,261 per annum
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
4
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder to deliver the support service from.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs
Out of hours cover will be available to the staff in the support service at times of emergencies.
The maximum contract value for this Lot is £680,419 per annum
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot No
5
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week
Out of hours cover will be available to the staff in the support service at times of emergencies
The maximum contract value for this Lot is £340,054 per annum
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
36 months with the option to extend for up to an additional 36 months in three increments of 12 months (36 months + 12 months + 12 months + 12 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
17 July 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Tower Hamlets Procurement
160 White Chapel Road
London
Country
United Kingdom