Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Ms Morgan Hughes
Morgan.Hughes@towerhamlets.gov.uk
Telephone
+44 2073644099
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS
Reference number
DN728025
two.1.2) Main CPV code
- 85311000 - Social work services with accommodation
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough.
This Tender consist of 5 Lots
• Lot 1 Medium-High Support Male Only (Founders House, 123 units)
• Lot 2 Medium-High Support Female Only (Riverside House, 60 units)
• Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from
• Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from
• Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from.
The contract period is 3 years with three optional 1 yr extensions.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £19,466,870
two.2) Description
two.2.1) Title
Medium-High Support Male Only
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The provider will offer 123 units of supported accommodation for men.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2 Medium-High Support Female Only (Riverside Complex)
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The provider will offer 60 units of supported accommodation for women.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3-5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3 High-Complex Support Mixed Hostel
Lot No
3
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Presentation / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4 CQC Registered Male Only Wet Hostel
Lot No
4
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs
Out of hours cover will be available to the staff in the support service at times of emergencies.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Presentation / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5 Long-stay Mixed Hostel with Support
Lot No
5
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Presentation / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-018258
Section five. Award of contract
Contract No
HAC5988
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 September 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Salvation Army Trustee Company
1 Champion Park
London
SE5 8FJ
Country
United Kingdom
NUTS code
- UKI42 - Tower Hamlets
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,061,073.10
Section five. Award of contract
Contract No
HAC5988
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 February 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Salvation Army Trustee Company
1 Champion Park
London
SE5 8FJ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,567,408
Section five. Award of contract
Contract No
HAC5988
Lot No
3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 September 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,082,509.26
Section five. Award of contract
Contract No
HAC5998
Lot No
4
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 September 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,715,560
Section five. Award of contract
Contract No
HAC5988
Lot No
5
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
24 September 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,040,319.62
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
High Court of England and Wales , The Strand
London
WC2A 2LL
Country
United Kingdom