Scope
Reference
GPhC105
Description
Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create
sustainable relationships that meet the following strategic sourcing objectives:
• Performance Optimisation - Enable improvements to service delivery and customer
experience both for internal and external customers, allowing better management of cost,
risk and results.
• Agility / Speed - Implement an agile, responsive and scalable partnership with the
organisation addressing their rapidly changing needs, lowering complexity and improving
global delivery capabilities.
• Improved Relationship Management - Achieve clear and proactive account management
with the flexibility of services to support future business requirements.
• Cost Control & Reduction - Effectively manage services to provide transparency with clear
cost control with flexibility in consumption of services to allow funding of future IT
requirements.
• Innovation - Partner with an MSP that will bring technology leadership in IT services and
assist GPhC with becoming "faster followers;" enabling the adoption of better practices
and solutions to improve business outcomes.
• Risk & Accountability - Proactively identify issues and themes that may have an impact on
Contract 1. IT Managed Services
Supplier
Contract value
- £2,741,832 excluding VAT
- £3,290,198 including VAT
Above the relevant threshold
Date signed
26 February 2026
Contract dates
- 1 March 2026 to 28 February 2029
- Possible extension to 28 February 2031
- 5 years
Description of possible extension:
The contract term is 3 years with two options to extend for 1 year (12-months) consecutively (3+1+1).
Secondly, the GPhC reserves the right to carry out subsequent procurement (towards the end of the initial 5-year contract duration) of this service by DIRECT AWARD. This is in accordance to schedule 5 (8) of the PA2023 and section 95.
Main procurement category
Services
CPV classifications
- 72212730 - Security software development services
- 72253000 - Helpdesk and support services
- 72514000 - Computer facilities management services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Justification for not setting key performance indicators
The contract total spend is less than 5m
Submission
Submission type
Tenders
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Supplier
OneAdvanced IT Services Limited
- Public Procurement Organisation Number: PVNT-4551-BLHL
The Mailbox Level 3
Birmingham
B1 1RF
United Kingdom
Email: bidmanagement-itservices@oneadvanced.com
Website: https://www.oneadvanced.com/
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
General Pharmaceutical Council
- Public Procurement Organisation Number: PXRY-5513-YMDN
Level 14, One Cabot Square, Canary Wharf
London
E14 4QJ
United Kingdom
Telephone: 02037138299
Email: Procurement@pharmacyregulation.org
Website: http://www.pharmacyregulation.org
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
EXCEEDING LIMITED
Summary of their role in this procurement: Exceeding was appointed to provide procurement consultancy support for phase one (assessment of the current MSP market and to help produce the RFI and ITT documentation) of the IT Managed Service Provider tender exercise.
- Companies House: 07706566
- Public Procurement Organisation Number: PPDN-7596-WRJY
20-22 Wenlock Road
London
N1 7GU
United Kingdom
Region: UKI41 - Hackney and Newham