Procurement

IT Managed Services

Procurement identifier (OCID): ocds-h6vhtk-051709

Description

Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create

sustainable relationships that meet the following strategic sourcing objectives:

• Performance Optimisation - Enable improvements to service delivery and customer

experience both for internal and external customers, allowing better management of cost,

risk and results.

• Agility / Speed - Implement an agile, responsive and scalable partnership with the

organisation addressing their rapidly changing needs, lowering complexity and improving

global delivery capabilities.

• Improved Relationship Management - Achieve clear and proactive account management

with the flexibility of services to support future business requirements.

• Cost Control & Reduction - Effectively manage services to provide transparency with clear

cost control with flexibility in consumption of services to allow funding of future IT

requirements.

• Innovation - Partner with an MSP that will bring technology leadership in IT services and

assist GPhC with becoming "faster followers;" enabling the adoption of better practices

and solutions to improve business outcomes.

• Risk & Accountability - Proactively identify issues and themes that may have an impact on

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